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Doug Henry Chevrolet Buick
- Car Dealers
- Farmville, NC
About this business
Location details
8567 W Marlboro Rd, Farmville, NC, 27828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Lady in the service department had an attitude that was not appropriate to have with a paying customer and I won't be using them again. I don't recommend anywhere where they don't treat you with the highest of customer service, I guess she did it because she knew she could and didn't fear any repercussions. I had been going there for years!
Business response:
Thank you for bringing this matter to our attention. We sincerely apologize for the behavior in our service department. We strive to provide exceptional customer service, and it is disappointing to hear that we fell short during your recent visit. We assure you that we will investigate this incident thoroughly and take appropriate action to ensure that it does not happen again. If you would like to discuss this matter further or have any other concerns, please do not hesitate to contact us. We value your feedback and sincere... read more
Soooo... I made a deal on a C6 convertible from Doug Henry Chevy in Farmville, NC. Paperwork signed, deposit given, insurance and shipping arranged. The salesman texts me yesterday that the deal is off and that the owner, Doug Henry, had sold the vehicle wiyhout anyone's knowledge. This morning, I see the car still for sale on FB Marketplace and "Tyler" states that they well sell it to me for $4000 higher than I made the deal for. Unscrupulous business practice, will report them to the NC Attorney General. BEWARE of this dea... read more
Business response:
Bill, we are very sorry for any misunderstanding. If you could, please contact me so we can get in touch and answer any additional questions. We hope to make things right between us. The vehicle was sold prior to our knowledge unfortunately and we know that’s difficult to hear.
Frequently asked questions about Doug Henry Chevrolet Buick
How is Doug Henry Chevrolet Buick rated?
Doug Henry Chevrolet Buick has a 4.5 star rating with 418 reviews.
When is Doug Henry Chevrolet Buick open?
Doug Henry Chevrolet Buick is open now. It will close at 7:00 p.m.