DraftKings at Casino Queen

Alfredo 

on Expedia

3 years ago

Very mediocre property, especially at this price point. You are just five minutes driving from downtown St. Louis but otherwise, there is nothing at all in this area, and recommend against walking around at night. The hotel itself is not a great stay. We moved rooms twice and all the rooms had stained, dirty, or ripped carpets. Floors were noisy, elevators smelled of cigarettes, and the lobby smelled of a cleaner that is reminiscent of when you walk into a vodka-soaked nightclub. Stayed here out of necessity but would not do... read more

Maria 

on Expedia

3 years ago

Unfortunately due to a booking issue, they kept giving out the key card to my room to various strangers since their system had it marked as unoccupied. Obviously this is very unsafe. On top of that, I was told that I would be refunded as soon as I requested it through Expedia but that has yet to occur because the manager is "unavailable". It was also very loud at night (like think 4/5AM). Overall, not recommended for solo female travelers. 

Brenda 

on Expedia

3 years ago

Shabby, stains on carpet. No outlet or usb port conveniently located to charge device. Coffee empty in lobby in morning. Staff not very helpful. 

Chris 

on Expedia

3 years ago

The only problem I had was I along with another Person waited for about 15 minutes to check out this morning at around 0700 hrs. No one ever showed up to the front desk so we just left. Someone could jump the desk and steal everything. No employee was around. Very unacceptable. 

Donald 

on Expedia

3 years ago

No breakfast, no microwave in room, smallest refrigerator I've seen in a hotel, noisy, no room cleaning or emptying of trash, overpriced- Motel 6 would have been better for about $75/night less. 

warren 

on Expedia

3 years ago

The people who work at this hotel need to work on there customer service and attitude. I won’t be coming back. Had to wait at the front counter when I got there for 10 min until someone got there. Then when she did there she had a negative attitude because she had to check me in. Several people were trying to check and upset. Sale thing happened in the check out process! Get some people that are willing to be nice to there guests! 

Kim 

on Expedia

3 years ago

Room ok. Skip casino and restaurants. Front desk employees were rude and distracted. Room was large and comfortable. Casino was horrible with rude employees who seemed like that just tolerated customers. One of the (only) two food options was closed with no warning or explanation. Coffee shop didn’t open until 8:30. 

Jared 

on Expedia

3 years ago

Do better, please. Booked this hotel late on a Thursday night. Went to check in at about 11:10pm. There was nobody onsite to check us in. I waited at the front desk for about 30 minutes and nobody showed up. Had to call Hotels.com and get a refund. Absolutely terrible.