This profile has been claimed by the business owner or representative.
Dreamcatcher Inn of Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2986 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Valued Guest, Thank you for taking the time in leaving us a rating. I hope that your stay has been great overall. Hopefully, we see you again soon so we can give you an even better experience and make that a 5/5! Sincerely,
Overall it was ok. At first the lady at the counter when we arrived was not accommodating. The TV in our room was not working but it was replaced immediately when we called. The guy was really nice. We can hear footsteps and conversations on the floor above us. But this place is accessible and few distance from where we want to be.
Business response:
Hi Jeniffer, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. However, I would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you bringing this to our attention. We’ll give in more efforts to provide you a better personalized when you visit us next time.
Business response:
Dear Valued Guest, Thank you for taking your time to give us a rating! Your feedback is very important to us so please let us know if you have any, that can help us improve on our services. Sincerely,
Adequate hotel in Sedona It was a good place to put head down to sleep. It's an older hotel so you can here everything. Location is great, water pressure not so much.
Business response:
Hi Thomas, We appreciate you taking the time to provide us with such detailed feedback about your stay. I'm very sorry to hear that several things throughout your stay did not meet your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
White House inn Checkin was a little problematic but once we conquered that, the room was great. Very clean, everything was in working order.
Business response:
Hi Carol, Thank you for your positive comments and I'm pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. At present, we’re looking into this matter and how we can improve our processes to provide the best service and experience in your future stays. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you.
Nothing fancy. Clean.
Business response:
Hi Shelley, Thank you for taking the time to share your experience at White House Inn. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If you ever have additional feedback, please don’t hesitate to reach out. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us be... read more
Business response:
Dear Valued Guest, Thank you for taking your time to give us a rating! Your feedback is very important to us. We encourage you to let us know if you have any suggestions that can help us better our services, or if you have encountered anything during your stay that you would want to discuss with us. We thank you for choosing us and we hope to see you again! Sincerely,
Great location! The hotel is perfectly situated in walking distance from shops, supermarket, and restaurants! My room also had views of the red rocks! The convenience of the location my our stay very pleasant! The service was also great, checkin and check out very easy, we asked for extra towels and they were delivered inmediately.
Business response:
Hi Monica, I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.
Room was nice, shower was in pretty bad shape. The drain worked but was slow so as you showed the water would fill up enough to cover your feet,
Business response:
Hi Jeremy, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Frequently asked questions about Dreamcatcher Inn of Sedona
How is Dreamcatcher Inn of Sedona rated?
Dreamcatcher Inn of Sedona has a 4 star rating with 1,402 reviews.
When is Dreamcatcher Inn of Sedona open?
Dreamcatcher Inn of Sedona is open now. It will close tomorrow at 12:00 a.m.