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DS-820W
About this business
Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side."
One Star It was broken and I sent it back. I bought another one in town.
Ohhhhhh Brother......... Don't accidentally drop the battery in your bowl of soup while unnecessarily fiddling with it's parts. It'll cost you hours of trying to figure out how and where you can buy another battery, as it doesn't work even while plugged into the wall without the battery. And once you do finally figure out the number to call to ask for a replacement battery you'll flip your lid when you hear that it's $55 for new battery. You, like me, will probably think to yourself "Self, it just doesn't seem possible that ... read more
Horible, Horible Customer Support Absolutely horrible customer support! The driver for the scanner did not work on my computer. I'm running Windows 8.1. After contacting Brother's customer support, they could not figure out the issue. They said they would talk to the "higher up" support personnel and get back with me. That was over a month ago. So now I have a rather expensive scanner that will only perform the basic tasks. I could have purchased a much less expensive product if this is all I wanted it to do. Be careful purc... read more
not fair product all scans are giving some dull background color
Nice and compact sheet-fed scanner, and if you need to scan two sides ... There are three kinds of document scanners: sheet fed, flatbed, and hand scanner. The Brother DS-820W is a single sheet-fed scanner. It is intended for scanning photos, receipts, business cards, and individual sheet of paper no more than 8.5 inches wide and 32 inches long. If you plan to scan a book or sheets of paper that are bound together, you need a hand or flatbed scanner. The "W" in the model name denotes that this scanner has wireless capability... read more
Model DS-820W does not do Duplex Scanning The descripton says that it can duplex 5ppm....I ordered this and when I came I did not find anywhere it said how to duplex scan.... I went on Brother's website and found out that this model DOES NOT DO DUPLEX SCANNING.....I checked all the other listings and they all said that this model does duplex scanning....Well, it does not do duplex scanning, DS-920DW does..... I do like the quality of this portable scanner....The manual is 100% on the disc or you have to get it from the manuf... read more
Frequently asked questions about DS-820W
How is DS-820W rated?
DS-820W has a 3.8 star rating with 104 reviews.
When is DS-820W open?
DS-820W is open now. It will close at 6:00 p.m.