EarnUp Inc

Paulette C 

on BBB

a year ago

I have had Earn up since they purchased Equity Accelerator (many years ago). The transition was smooth if not better. I had payments taken out every 2 weeks and increased my amount on the principal so I could work on paying off my mortgage sooner. I have never ever had to call to question them on anything as they are on time with each and every payment. If there is an escrow increase or decrease they know. In addition, when I have called them for a question I was not sure of they were right there on the phone and helped me e... read more

dori k 

on BBB

a year ago

Excellent customer service and helped to pay my mortgage off years earlier than planned. 

Carmen E 

on BBB

a year ago

It was very easy to sign up for the service and convenient to have our mortgage directly withdrawn. **************** has always been very courteous and helpful. Even when my loan was re-sold to another lender, the transfer of payments to the new lender was seamless. 

Renea P 

on BBB

a year ago

We just paid off our mortgage loan this month - 10 years before the original loan term!!!! We are so happy with EarnUp!! We just started an account with ******************** for a personal loan and we will knock off about 4 months from that loan term. And, the $15.00 a month fee is being waived because we are return customers!! You can't beat it!!! I talked with ******* who was VERY thorough and explained everything to me. She was very nice and professional! She made me feel comfortable with the whole transaction, and she to... read more

Gabrielle S 

on BBB

a year ago

I have used Earn Up for 9 years to help pay off my mortgage loan by enrolling in a bi-weekly withdraw program. I was successfully able to pay off the mortgage 1 year & 3 months early. YAY!! I needed to call Earn Up to alert them to this so that no additional withdraws would occur & so the account could be closed. ******* called back after I had spoken to a customer service rep earlier in the day to ensure that the account was closed successfully & that no additional withdraws would occur. She was polite, let us know the stat... read more

Deborah T 

on BBB

2 years ago

I had the privilege of speaking with ******* about a question I had about my bi-weekly mortgage payments. Of all the people I spoke with concerning this matter, she was the only person who explained the process in a way that I could comprehend. She took the time to listen carefully so that she could respond appropriately to my concerns. My mortgage was recently transferred to a new mortgage company, and I had duplicate drafts set up with the new company and with EarnUp. ******* took the time to arrange a conference call with... read more

Lennox A 

on BBB

2 years ago

**************** have been using EarnUp for many years to manage our mortgage payments using the bi-monthly mortgage payment schedule.Because of inflation, our escrow account started to increase whereby I had to compensate with the shortages.I was confused as to how this could happen. We have fixed income composed of mainly our Retiring benefits, which became more confusing with the benefits payment were now being regulated to be paid on a fluctuating schedule. Our mortgage payments are paid on the 1st of the month. The bank... read more

Jesse E 

on BBB

2 years ago

I have been using EarnUp for many years to easily make bi-weekly mortgage payments, which include additional principal payments. ******* was able to assist me with explaining the updated electronic delivery process and increase my future deductions. 

Joyce P 

on BBB

2 years ago

I was very confused with our mortgage company changing hands recently. Earnup was very helpful and was able to get everything handled with one phone call. I have been with them for several years and my mortgage payments are always made timely and efficiently. I never have to worry about my taxes, insurance and bi-weekly payments being sent to my mortgage company by Earnup.