This profile has been claimed by the business owner or representative.
Eden at Caleb's Crossing
- Apartments
- Reynoldsburg, OH
About this business
Location details
2080 Birchview Drive South, Reynoldsburg, OH, 43068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Best Place To Live Eden at Caleb's crossing is Awesome! The apartments and town homes are very nice and there are different options available with different square footages, prices, and layouts. There were actually a couple different two bedroom apartments we were interested in, so when only one of those were available for our move in time, it worked out very well. The pool is always ready to be used and is kept in great condition. The office staff does a really good job too, Jelly is really nice and she is so personal. she ... read more
Properties in Reynoldsburg, Ohio This apartment is OK, however, my lease will not be up until October 2014. Therefore, I am still looking at various properties in Reynoldsburg, Ohio.
Nasty! Smells horrible! No refund! We applied for an apartment 3 months ago (weren't allowed to go see it in person) and were told we could move in within 2-4 weeks. The date got pushed off over and over again! We were patient and understand things can take longer than expected. When we were finally able to go see it, it was terrible! Nothing like the pictures advertised. Absolutely filthy and the smell was awful! My husband and I had a headache by the time we left. They had told us we had 10 days to take it, but when we arr... read more
Business response:
We are terribly sorry for the inconvenience you experienced when your home was not ready. Our priority is to make the application and moving process as simple as possible for our future residents. With high demand to live at our community, availability may be limited at times thus causing changes in move in date and pricing based on the style of apartment and the upgrades in each home. Please contact us directly at customerservice@live5812.com so that we can better address your concerns. Thank you.
I’ve been here for 5 years don’t do it No air conditioning for 3 days and it’s over 100° in my home. I have lived here for 5 years. I live in a single They will not paint, clean the rugs, they randomly go up in rent with barely any notice, I have had the fire department come to my apartment every winter because of a gas smell, water damage in the ceiling, my air conditioning goes out whenever it gets hot, they painted over my stove so every time I clean it paint rubs off , maintenance break ins, the fan is so loud in the bat... read more
Business response:
We are sorry that you were inconvenienced by the three-day delay in repair of your A/C. We are in communication with you concerning your service needs and will work closely with you to improve your resident experience. Thank you for your comments.
Don’t do it! The apartments aren’t even clean when you move in. There are roaches. The office lies all the time. They will never give you back your deposit or holding fee even if you chose not to move there. They are terrible to work with. They hang up on you. They do not care at all.
Business response:
We regret that you had problems in your home as our goal is to provide all of our valued residents with homes that they can enjoy. Please contact us at customerservice@live5812.com so that we can review this matter and address your concerns. Thank you for your comments.
JUST DON'T! I would never rent from this apartment if I were you! Ever since my roommates and I have moved in over a year ago we have had multiple issues with our unit. We live on the second floor so anytime there is an issue with sink or bathroom piping / Plumbing, it leaks down to the neighbors below us. At one point it took maintenance 7 months to fix the issue. There have been roaches ever since we've moved in. Occasionally we will see earwigs, ants, slugs, spiders as well. Don't bother calling for maintenance to fix an ... read more
Business response:
We are sorry that you are having difficulties with your home as our goal is to provide our valued residents with homes that they can enjoy. Please contact us through the Contact Us feature on our website, live5812.com, so that we can ensure that services are scheduled and your issues are addressed. Thank you for your feedback.
TERRIBLE I lived here . & about 2 months in somebody broke into my apartment from my patio & the maintenance barely wanted to fix my glass doors they but up wood & it was up for a whole month before they actually fixed my doors I was scared to stay there because of that on top of they they don’t have surveillance so I moved out because I was very uncomfortable staying there they didn’t do anything to help !!!!
Business response:
We welcome all feedback both positive and negative as it helps us connect with our valued residents and to improve upon our services where needed. We regret that you had an unpleasant experience at our community and thank you for your comments.
Started off okay, went downhill pretty far. Since we've moved in, we've had the water heater rupture, the dishwasher sprayer melt several times, and a gas leak that we were later told could have killed us. All of these things took unnecessarily long amounts of time to be addressed, and we were even charged for "using" the water that flooded our apartment when the heater broke. They trying to push a third-party app to refill our laundry cards, but it won't let you do that until you've paired your phone to the kiosk in the lau... read more
Business response:
Although our office is open during this time, we we are requesting that residents communicate with our staff via phone and/or email. Please contact us at 625-866-7825, calebscrossing@live5812.com or through the Contact Us link on our website so that we can follow with you on your concerns. We are happy to work with you to improve your resident experience, and we thank you for your comments.
Terrible They asked for $600 deposit before I signed the lease and could move in. I paid the deposit and the move in date kept getting pushed back. Was suppose to move in August, October came around and I decided to not move in, I let them know and they said my $600 would be refunded here we are 2 months later and still have not been refunded, contacted them numerous times and management has not gotten back to me. $600 is alot of money and times we are in today, I'm tired of waiting its ridiculous
Business response:
It is difficult with this form of communication and without having the name of the applicant on this review to adequately or appropriately respond to the reviewer’s concerns. With high demand to live at our community, availability may be limited at times thus causing changes in move in date and pricing based on the style of apartment and the upgrades in each home. We regret that we were not able to fulfill your resident needs. Please contact us through the "Contact Us" link on our website, live5812.com, so that we can review... read more
Frequently asked questions about Eden at Caleb's Crossing
How is Eden at Caleb's Crossing rated?
Eden at Caleb's Crossing has a 3.9 star rating with 484 reviews.
When is Eden at Caleb's Crossing open?
Eden at Caleb's Crossing is open now. It will close at 5:00 p.m.