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Eden at Caleb's Crossing
- Apartments
- Reynoldsburg, OH
About this business
Location details
2080 Birchview Drive South, Reynoldsburg, OH, 43068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
TERRIBLE I lived here . & about 2 months in somebody broke into my apartment from my patio & the maintenance barely wanted to fix my glass doors they but up wood & it was up for a whole month before they actually fixed my doors I was scared to stay there because of that on top of they they don’t have surveillance so I moved out because I was very uncomfortable staying there they didn’t do anything to help !!!!
Business response:
We welcome all feedback both positive and negative as it helps us connect with our valued residents and to improve upon our services where needed. We regret that you had an unpleasant experience at our community and thank you for your comments.
Started off okay, went downhill pretty far. Since we've moved in, we've had the water heater rupture, the dishwasher sprayer melt several times, and a gas leak that we were later told could have killed us. All of these things took unnecessarily long amounts of time to be addressed, and we were even charged for "using" the water that flooded our apartment when the heater broke. They trying to push a third-party app to refill our laundry cards, but it won't let you do that until you've paired your phone to the kiosk in the lau... read more
Business response:
Although our office is open during this time, we we are requesting that residents communicate with our staff via phone and/or email. Please contact us at 625-866-7825, calebscrossing@live5812.com or through the Contact Us link on our website so that we can follow with you on your concerns. We are happy to work with you to improve your resident experience, and we thank you for your comments.
Terrible They asked for $600 deposit before I signed the lease and could move in. I paid the deposit and the move in date kept getting pushed back. Was suppose to move in August, October came around and I decided to not move in, I let them know and they said my $600 would be refunded here we are 2 months later and still have not been refunded, contacted them numerous times and management has not gotten back to me. $600 is alot of money and times we are in today, I'm tired of waiting its ridiculous
Business response:
It is difficult with this form of communication and without having the name of the applicant on this review to adequately or appropriately respond to the reviewer’s concerns. With high demand to live at our community, availability may be limited at times thus causing changes in move in date and pricing based on the style of apartment and the upgrades in each home. We regret that we were not able to fulfill your resident needs. Please contact us through the "Contact Us" link on our website, live5812.com, so that we can review... read more
DON'T RENT DO NOT rent from this company. Their maintenance is awful!!!!!!! We have not had electricity on the 2nd floor of our apt for the last 6 weeks. We have called the rental office and they don't deem this an an emergency and stated they will get to us when they can. We have to shower in the dark as our bathroom is located on the 2nd floor. We soon have a baby coming and we have to electricity to be able to care for her in her room as that is located on the 2nd floor as well....... PLEASE TAKE MY ADVISE AND STAY AWAY F... read more
Business response:
Unfortunately, we cannot offer support with anonymous reviews or requests. However, if the lease holder would contact our team at the office via telephone, email or letter/drop box, we would be happy to assist.
Thumbs down I’ve been here for a year now and I don’t like it. There is mold on our ceiling and under the carpet. They have leaks on the outside which causes big water spots on the ceilings. There is always trash outside. The apartment is outdated and looks nothing like the pictures they have on online. The pool is never open, no fitness center and the tennis court has been closed since before I moved here. The management office looks nice though. The windows are very old and will break just from touching them lightly. The n... read more
Business response:
Thank you for your comments. We want to work with you to address and resolve your service issues and ask that you contact your resident manager and/or community director so that we may schedule repairs as needed. Your feedback on your experience at Eden at Caleb's Crossing is very important to us.
Do Not Live Here The management at this location is absolute useless. My girlfriend and I have lived here for 7 months and we haven’t gone more than a couple weeks without something breaking, which is understandable to a point but unless it’s an emergency it could take up to 30 days for anyone to get to you. Also trying to get someone on the phone is almost always impossible, but make sure you do or they will NEVER call you back. This month we received our water bill and it was 3X what it has been for the past 7 months. They... read more
Business response:
Thank you for letting us know about your recent experience at Eden at Caleb's Crossing. At present, there are no open service requests for your home so if there is something that we can do at this time to improve your resident experience, please contact your resident manager who will be happy to address and resolve your concerns. We appreciate your feedback.
DO NOT IGNORE THE REVIEWS!!! I dodged a bullet on this one. I read the reviews and decided to apply despite the horror stories. I got approved and everything seemed to be moving at a fast faced. Normally, that would be a good thing. However, it caused me concern. I was required to secure my spot with a $49 money order while my application was being processed. Upon approval, I had 72 hours to pay 1/2 of the deposit. I was approved, and had no issues paying the deposit except for the fact their hours of operation was the exact... read more
Business response:
Thank you for taking the time to advise us of your recent experience at Caleb's Crossing. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the services we provide our valued residents. If there is anything we can do to improve your experience, please let us know by directly contacting us at the leasing office to get your concerns addressed and resolved.
Don't move here 2017 Me & my girlfriend & son stays in a 2 bedroom apartment my son is 4 months old and he can't even SLEEP IN HIS ROOM BCUZ THERES MOLD UNDER THE CARPET AND THE WINDOWS LEAK NOBODY HAS CAME OUT TO DO ANYTHINY AT ALL THE CUSTOMER SERVICE IS WORST THAN TALKIN TO THE DEVIL THEY WILL NEVER CARE ABOUT YOU IF THEY DONT EVEN CARE ABOUT A BABYS SAFETY CONDITION SMH AND ALL THE REVIEWS BEFORE THIS ARE 100% true so yeah SAVE YOUR MONEY N KEEP LOOKIN
Business response:
We appreciate your taking the time to provide feedback on your experience at Eden at Caleb's Crossing. Please contact us at the leasing office to get your concerns address and resolved.
Poor place to live DO NOT APPLY DO NOT APPLY IM A NEW TENANT AND THE SECOND WEEK THERE MY ELECTRICAL STOPPED WORKING. I CALLED EMERGENCY MANT. AND THEY DID NOTHING I HAD TO LEAVE FOR A WHOLE WEEK AND IT TOOK THEM 5 DAYS TP CALL IN AN ELECTRICIAN TO FIX THE PROBLEM AND WILL NOT COMPENSATE ME FOR THE WEEK I COULD NOT BE IN MY UNIT AND MY CAR GOT BROKEN INTO AFTER THE FIRST WEEK. DO NOT WASTE YOUR MONEY TIME OR ENERGY
Frequently asked questions about Eden at Caleb's Crossing
How is Eden at Caleb's Crossing rated?
Eden at Caleb's Crossing has a 4 star rating with 508 reviews.
When is Eden at Caleb's Crossing open?
Eden at Caleb's Crossing is closed now. It will open at 9:00 a.m.