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Edna Gotay

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8357 reviews
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Suzanna G.'s profile image
Suzanna G. 
2 years ago

Closing communications needs to be worked on. We were not expecting nor prepared to have a o mail out the checks to the creditors in our refinance. This was never disclosed to us and we were only informed once I reached out Pennymac. 

Lucille R.'s profile image
Lucille R. 
2 years ago

howm it may concern . EDNA GOTAY Was Very Helpful She Have Very Good Patience And We Enjoyed Her Help She Explaind Everything Very Clearly,The experience with her was Great, 

Adam M.'s profile image
Adam M. 
2 years ago

Thank you. 

Donna S.'s profile image
Donna S. 
2 years ago

the process was clear with only one hiccup and it was cleared up right away. 

William M.'s profile image
William M. 
2 years ago

I don't know that going through any kind of home refinance or new home purchase is considered "great." It went as smooth as it could, took longer to get to closing then originally expected. 

Christopher C.'s profile image
Christopher C. 
2 years ago

Best service I’ve ever had!!! 

JOSEPH MARKULIKE J.'s profile image
JOSEPH MARKULIKE J. 
3 years ago

The level of responsiveness and ease of refinancing and processing the loan was very impressive. We are really glad we did it and used PennyMac and will certainly recommend it to others who may be considering a mortgage or refinancing of their home. 

Samantha P.'s profile image
Samantha P. 
3 years ago

Very communicative 

Christopher J.'s profile image
Christopher J. 
3 years ago

It was a pleasure dealing with Edna. She was very helpful and she was able to answer all of my questions. It was clear to me on each step of the process and I appreciate her time as well as the team who assisted us throughout the entire process. 

Frequently asked questions about Edna Gotay

How is Edna Gotay rated?

Edna Gotay has a 4.8 star rating with 357 reviews. 

When is Edna Gotay open?

Edna Gotay is closed now. It will open tomorrow at 9:00 a.m.