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Edna Gotay
- Mortgage Lenders
- Westlake Village, CA
About this business
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Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was very pleased with the first lady I talked with, Kathy but Edna seemed to not be as well informed about what was going on with my loan when she would call me! I had to send employment verification 2 or 3 times and she said I would need a witness at final signing and I did not! Overall she was nice & polite but just not well informed I felt. Kat Runyon
The request for more information came from lean folks - not Edna - she did her best to work with us and kept us up to date - the additional documents delayed closing from 7/12 to 7/23- again no fault of Edna. We have used Pennymac 3 years and will continue to use :)
The weekly check-ins from Edna kept us informed about the movement of the process. It is really important that you work with the same person throughout the process, especially if there is a glitch in the process. You want to deal with that with the same representative.
Great service
Thank you Edna!
REQUESTED DOCUMENTS WERE EASILY COMPLETED ONLINE MAKING THIS PROCESS VERY EASY.
The assistance and explanation of the process as well as the speed with which it was completed was great.
Not respond
The process went very smoothly and everyone was very helpful.
Frequently asked questions about Edna Gotay
How is Edna Gotay rated?
Edna Gotay has a 4.8 star rating with 357 reviews.
When is Edna Gotay open?
Edna Gotay is closed now. It will open tomorrow at 9:00 a.m.