Edward Buffum of Mutual of Omaha Mortgage

Andrew S. 

Verified by Mutual of Omaha Mortgage

4 years ago

There seemed to be a lack of communication about a few things towards the end. 

Cheryl Z. 

Verified by Mutual of Omaha Mortgage

4 years ago

I needed to be more informed from the very beginning how much info that were going to need seeings I had lots of rental properties from which I derived my income. It just went on and on. I would have liked a big picture from the start. 

Deborah P. 

Verified by Mutual of Omaha Mortgage

4 years ago

We had to resign all our documents because there was a mistake in the paperwork. It did not specify that we were buying as a trust. This meant that we had to turn around after driving over an hour with a trailer load of belongings and delay possession by over a week. 

Jeanne S. 

Verified by Mutual of Omaha Mortgage

4 years ago

This was the second mortgage we re-financed and the process was smooth and clear for the first, not with Mutual of Omaha. Communication was not consistent nor frequent. We were not notified that there would be an addition of points nor given a timeline as to how we could avoid additional points. Delays were out of our hands yet we were penalized. This process was far more frustrating than it needed to be. 

Mary-Lynn A. 

Verified by Mutual of Omaha Mortgage

5 years ago

Ed was not the issue … Timios the closing company you use has still yet to file the deed … Sending me request after request for death certificates copy … even sent me a request for a person I don’t even know death certificate … They are now yet again as of yesterday requesting yet a short death certificate which I do not have … very ineffective as a closing company which really has given me the worst experience … I closed I thought on May 25 … I don’t know if anyone realizes it is now july 21st. I need that deed recorded ... read more

Michael T. 

Verified by Mutual of Omaha Mortgage

5 years ago

I write this with someone that has experience in generally writing good reviews and I feel wrong to ever write poorly about someone as it relates to their profession. I would write this about Edward, that I doubt the legitimacy of the previous reviews on this website. And this I write as someone that has gone through the mortgage process with the man and his company. He is someone that unfortunately is truly manipulative and unhelpful. DO Not do business with his company, you will regret it. 

Crag P. 

Verified by Mutual of Omaha Mortgage

6 years ago

Better communication! Never got back or introduced new people he worked with. Felt he was overworked and our loan wasn’t very big so he probably didn’t make much money so we were put aside. Had a second home that we never got a quote on, small potatoes I guess! Kept saying he didn’t get my call or message, just as he did with this form when I was reluctant to write such a poor review! Very personable and gave good advice! I’m 

Leslie B. 

Verified by Mutual of Omaha Mortgage

6 years ago

During my first call with Ed I had the impression that he locked our rate at 3%. It was the Friday, so I was under the expectation that on Monday I would still have the 3% rate with NO points, as was offered. Alas, on Monday I was told that I had to pay points to keep the 3% rate. I felt incredibly let down because it felt like a "bait and switch" moment. I went aheadwith the loan because it is better than the one I had, and I didn't want restart the process. 

Leslie B. 

Verified by Mutual of Omaha Mortgage

6 years ago

During my first call with Ed I had the impression that he locked our rate at 3%. It was the Friday, so I was under the expectation that on Monday I would still have the 3% rate with NO points, as was offered. Alas, on Monday I was told that I had to pay points to keep the 3% rate. I felt incredibly let down because it felt like a "bait and switch" moment. I went aheadwith the loan because it is better than the one I had, and I didn't want restart the process.