This profile has been claimed by the business owner or representative.
2888 Loker Avenue East, Suite 320, Carlsbad, CA, 92010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Better communication. I was never told that I would incur a $741 rate lock fee which was completely out of my control.... I found the fee TWICE when I was signing papers. I paid $1,482 dollars for things I had NO control over. And to "make it right" you have me $250 back. Not good business my friends.
Verified by Mutual of Omaha Mortgage
Closed on our first home! Thank you!
Business response:
I'm thrilled to hear about your successful closing, Jason! It's an honor to have been part of your home buying journey. However, I noticed that we didn't quite hit the 5-star mark; I'm always striving to improve and your feedback matters to me. Please let me know if there was anything that could have made your experience with Mutual of Omaha Mortgage even better. Thanks. - Edward Buffum
Verified by Mutual of Omaha Mortgage
The communication we received was always great, but the number of errors on documents was frustrating. Everything was fixed, but it took longer and we had to really check everything.
Verified by Mutual of Omaha Mortgage
1. Communication - Ed refused to contact me as the agent representing the buyer (our mutual client). Ed would only communicate to the Listing Agent and in fact told the listing agent that he did not like me even though we had not had communication. 2. Ed did not close on time. There was a series of delays that may have been unforeseen but Ed did not anticipate nor communicate those delays and set expectations. We were scheduled to close 2/27 and have not yet closed.
Edward Buffum of Mutual of Omaha Mortgage has a 4.8 star rating with 400 reviews.
Edward Buffum of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.