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Eldorado Resort Casino

4.1

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.124,388 reviews
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Amparo's profile image
Amparo 
2 years ago

Business response:

Thank you for the review. 

Michael's profile image
Michael 
2 years ago

Likes: The room was clean. Towels and shower were great. Heat and A\C worked fine. Had a frig. Gaming\slots were good. Dislikes: Only two. The tracker for the shuttle to\from airport did not work so it was hard to tell when\if it was coming. The wait for lines and food were long and that was because they were shorthanded. 

Business response:

Thank you for the feedback. We are consistently working on getting more staff in our restaurants to better serve our guests. 

Jennifer's profile image
Jennifer 
2 years ago

Fantastic view, very clean and quiet. Soaking tub was excellent. Staff were friendly and room service was quick. Should be better signage in garage, didnt know that the 3rd floor connected to the hotel by walkway, would've been nice to know. Otherwise, perfect. 

Business response:

Thank you for the great review! 

Shannon's profile image
Shannon 
2 years ago

Business response:

Thank you for the review. 

Johnathan's profile image
Johnathan 
2 years ago

Great first time stay ! 

Business response:

Thank you for the great review! 

Azalea's profile image
Azalea 
2 years ago

What i did like was how close the property is to the bowling stadium, the ball park and other restaurants & shops. I was not thrilled with the unwarned fire alarm, with loud music afterwards, blaring in my room while i was napping. My most disappointment was the air conditioner. Even though the weather was cool, it was quite warm in the room even though the A/C was set for 60°. Lastly, the sheets had a few stains on them. 

Business response:

Thank you for the feedback. We will be addressing your concerns. 

Sione's profile image
Sione 
2 years ago

Workers are very friendly especially the girl that help us check in. Thank you! 

Business response:

Thank you for the great review! 

Lily's profile image
Lily 
2 years ago

Business response:

Thank you for the review. 

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Kelly 
2 years ago

Ok is about as high as I can go The check-in was so so, I felt through the whole thing that we were bothering the person at the desk. Also, I did not get the room paid for as they were out of them. The room itself was okay, except the heating did not work. Just the ac kicked in, even if I turned the temp up to 78 it just blew cold air. The restaurant had poor service, the food was ok though. 

Business response:

Thank you for the feedback. We will be addressing your concerns. 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.1 star rating with 24,388 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open at 12:00 p.m.