This profile has been claimed by the business owner or representative.
Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
🤔🤔If I come to this city again next time, I will choose your hotel first to have a perfect and wonderful service for my Everything Everything
Exceptional
Wonderful Only complain would be being unable to park in the garage after returning from a day trip. Too many non-hotel guests parked there for hot Aug nights activities. The staff was great. Room was very nice.
Very Good The location, it connects you to two other properties , so you don’t really need to go outside. This was very important because of the California wild fires , you didn’t have to breathe in the smoke. The entire property was very clean and constantly being sanitized.
NIce the cost...... I was only traveling through...... did not know it was Hot Aug nights the next day
Good
Very Good Everything was wonderful have n problem booking with them again.
Pleasant
Business response:
Thanks for your review, Susan. We appreciate you!
Overall great. Just the one issue stated above. Our room was unbearably hot both nights. Both of us got little to no sleep due to the temperature of the room ( I do know how to set the thermostat but it didn't fix the problem). When I got home I called to let the hotel know about this but was put on hold for over 20 minutes and decided to let it go. I started coming to the El Dorado with my parents many years ago and it was always a great experience. I haven't been here in quite a few years and when my friend said he wanted ... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,309 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.