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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good We felt for just one night that the price was a bit high. We liked the location of our room and the view.
Exceptional
Parking nightmare Parking garage is used, for free, by anyone and everyone. Several times, in our three night stay, we could not find a non-reserved parking spot in the garage. Simple maintenance request went unanswered. Lobby music is extremely loud at 7 am. There is no property map anywhere. We were given a list of restaurants and shops on the property, but no way to find them. Consequently, we did not patronize any of them. Beds were comfortable. Room was very clean. Staff was pleasant.
Business response:
Thank you, Cathy. Your important comments have been shared with our Hotel and Casino management teams for their input and attention. We truly appreciate you letting us know of your impressions during your visit. We value your patronage and hope you'll allow us the opportunity to welcome you again to restore your faith in our property and staff.
Very Good Cleanliness staff were friendly
Exceptional
Good
Good The jacuzzi tub in the room took over an hour to fill up. The faucet practically dripped. The jet covers fell off while running the jets. The room was clean upon first inspection but when looking there was stuff all over the TV and the carpet was filthy. It was a nice quick little get away. The room was nicely sized, and had quite a few amenities.
Good
It's a great centrally located place to stay The bathroom door was a bit tricky, it opened in on the toilet so you had to kind of maneuver around to get to the toilet and shut the door. Our room had an amazing view. It was clean and comfortable
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,452 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.