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Eldorado Resort Casino

4.1

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.124,389 reviews
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Cheryl L's profile image
Cheryl L 
3 years ago

Their shuttle service excellent 

Business response:

Thank you for the feedback! We are glad you enjoyed our services and look forward to seeing again soon! 

Nancy Yset's profile image
Nancy Yset 
3 years ago

Excellent! 

Business response:

Thank you for the feedback! We are glad you enjoyed our services and look forward to seeing again soon! 

Randi's profile image
Randi 
3 years ago

No TP We had to call the front desk to get toilet paper in the room 

Business response:

Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. We look forward to seeing you again soon! 

Earlene's profile image
Earlene 
3 years ago

Rooms cleanand easy to find 

Business response:

Thank you for the feedback! We are glad you enjoyed our services and look forward to seeing again soon! 

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juan 
3 years ago

Could be better I will start by saying that I chose the cheapest option of their rooms so this review is based on that. I have stayed at El Dorado in the past and had a better experience with the room but unfortunately this time was not really the case. Air conditioner did not work as it should and room never cooled down, throughout the day there is sun facing the room I stayed and was always warm Shower, water was draining pretty slow and had a puddle while showering which we all know is not fun. (Shower head pressure was g... read more

Business response:

Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. Your concerns have been passed on to the departments in charge to ensure future improvement and great customer service. We look forward to seeing you again soon! 

Kathy's profile image
Kathy 
3 years ago

Needed personal temperature adjustment . We were not able to select the temperature on the air conditioner. The room was automatically set . We did not sleep well. Room was too warm. 

Business response:

Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. Your concerns have been passed on to the departments in charge to ensure future improvement and great customer service. We look forward to seeing you again soon! 

Kristine's profile image
Kristine 
3 years ago
Arlyn K's profile image
Arlyn K 
3 years ago

Always friendly service, good variety of food available and very clean. 

Business response:

Thank you for the feedback! We are glad you enjoyed our services and look forward to seeing again soon! 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

Thank you for the feedback! We look forward to seeing again soon! 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.1 star rating with 24,389 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open at 12:00 p.m.