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Significant other had bilateral subdural hematomas. Had surgery and had weakness to his right side. Came to encompass for rehab. Has to work with rehab daily, but nursing staff won’t get him up to bedside toilet because of his right sided weakness. So it’s a bit confusing what they want. They won’t get him up to the bathroom, but gets up and works with therapy. He can’t go home if he can’t go to the bathroom.
Business response:
Hi Krystie, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
I don't recommend this place at all. I'm sitting here now with my dad and he has another week here. I will be contacting and writing Medicare, Medicaid and any other health cara provider about this place. Just couple things: Only two housekeepers on the weekend so the rooms are dirty and nasty. No sanitation spray to make the rooms smell good. I'm not going to say to much on here. If you care about your love one's, find another facility.
Business response:
Eric, we're sorry to hear about your negative experience at our Florence hospital. The cleanliness of our rooms are priorities, and what you have described does not align with our standards. If you would, please submit additional comments to feedback@encompasshealath.com and we will forward them to the appropriate contacts.
Encompass Health Rehabilitation Hospital of Florence has a 4 star rating with 137 reviews.
Encompass Health Rehabilitation Hospital of Florence is open now. It is open 24/7.