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2109 Hartford Ave, Johnston, RI, 02919, United States
Get directionsMy partner had a major stroke. I was told rehab would be good here. I was very disappointed with the quality of care. 37 minutes for a call light to be answered, this has happened severely time when I was there. It got to the point that I would clean and change him because staff there do not think call lights are important enough to answer. At the end of his 7 weeks of rehab, he is only able to stand and pivot. Having very difficult time walking and that is with assistance. The day he was being discharged I was asked... read more
Business response:
Hi Vincent, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
My partner had a major stroke. I was told rehab would be good here. I was very disappointed with the quality of care. 37 minutes for a call light to be answered, this has happened severely time when I was there. It got to the point that I would clean and change him because staff there do not think call lights are important enough to answer. At the end of his 7 weeks of rehab, he is only able to stand and pivot. Having very difficult time walking and that is with assistance. The day he was being discharged I was asked... read more
Business response:
Hi Vincent, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
Encompass Health Rehabilitation Hospital of Johnston has a 4.8 star rating with 149 reviews.
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