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Encompass Health Rehabilitation Hospital of Richmond

4.1

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Location details

5700 Fitzhugh Ave, Richmond, VA, 23226, United States

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4.1142 reviews
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Jason J.'s profile image
Jason J. 
rating
8 years ago

I was recently a patient at Health South and I could not ask for a better experience. From arrival to discharge perfection is what I received. The staff is courteous and helpful. The food was great. The pt and ot staff was patient and very helpful. Facilities were clean and in good shape. I truly felt like family there. If your looking for the best in rehabilitation... look no further. This is the place. 

Jason J.'s profile image
Jason J. 
rating
8 years ago

I was recently a patient at Health South and I could not ask for a better experience. From arrival to discharge perfection is what I received. The staff is courteous and helpful. The food was great. The pt and ot staff was patient and very helpful. Facilities were clean and in good shape. I truly felt like family there. If your looking for the best in rehabilitation... look no further. This is the place. 

Amy B.'s profile image
Amy B. 
rating
11 years ago

I had an elderly relative here. They get good reviews on actual rehab work. The people there were also very nice and professional. The employees seem happy to work there. What I did not like was that they did not have anyone on staff to assist with Medicaid, which is pretty routine for eldercare since it pays the bills. Elderly people sometimes need help applying and navigating the system, particularly if they have dementia. They also didn't seem interested in devising a strategy for providing extra services to elderly p... read more

Amy B.'s profile image
Amy B. 
rating
11 years ago

I had an elderly relative here. They get good reviews on actual rehab work. The people there were also very nice and professional. The employees seem happy to work there. What I did not like was that they did not have anyone on staff to assist with Medicaid, which is pretty routine for eldercare since it pays the bills. Elderly people sometimes need help applying and navigating the system, particularly if they have dementia. They also didn't seem interested in devising a strategy for providing extra services to elderly p... read more

John S.'s profile image
John S. 
rating
5 months ago

Horrible administration. Stay far away! Totally botched a family members rehab and is super quick to kick them to the curb. 

Business response:

Hi John, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

John S.'s profile image
John S. 
rating
5 months ago

Horrible administration. Stay far away! Totally botched a family members rehab and is super quick to kick them to the curb. 

Business response:

Hi John, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Scott R.'s profile image
Scott R. 
rating
11 months ago

Alexis and Allie don't deserve a job here. I've been here 3 times now. This is definitely the worst I've been treated. I've been treated like a dollar sign. It's pathetic. Alexis is a professional and flicking her hair and rolling her eyes. Allie is very inappropriate and unprofessional, I wish she wasn't part of the "gang up" on residents. She should be ashamed. Taking advantage of someone who is disabled? Completely unprofessional. They bring this place down and should not be here. They belong in prison. 

Scott R.'s profile image
Scott R. 
rating
11 months ago

Alexis and Allie don't deserve a job here. I've been here 3 times now. This is definitely the worst I've been treated. I've been treated like a dollar sign. It's pathetic. Alexis is a professional and flicking her hair and rolling her eyes. Allie is very inappropriate and unprofessional, I wish she wasn't part of the "gang up" on residents. She should be ashamed. Taking advantage of someone who is disabled? Completely unprofessional. They bring this place down and should not be here. They belong in prison. 

Harold S.'s profile image
Harold S. 
rating
8 years ago

Horrible experience. We had to take our mom out because of how badly she was treated by the staff and the administrators. Send your loved ones to Sheltering Arms instead --- they would treat you like a decent human being. 

Business response:

Harold, we apologize for the delay in response and have forwarded this feedback to the appropriate contacts. We'd appreciate the opportunity to learn more about your experience at our Richmond hospital location if you could email us directly at feedback@encompasshealth.com. 

Frequently asked questions about Encompass Health Rehabilitation Hospital of Richmond

How is Encompass Health Rehabilitation Hospital of Richmond rated?

Encompass Health Rehabilitation Hospital of Richmond has a 4.1 star rating with 142 reviews. 

When is Encompass Health Rehabilitation Hospital of Richmond open?

Encompass Health Rehabilitation Hospital of Richmond is open now. It is open 24/7.