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Encore Dental of Toms River Affiliated with The Smilist Dental

4.6

About this business

Location details

1220 Hooper Ave, Toms River, NJ, 08753, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.6936 reviews
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Amanda S.'s profile image
Amanda S. 
rating
9 months ago

So far so good took a hour to get me in but that was cause they had an emergency visit but usually I'm called within minutes and the staff were super sweet 

Business response:

We are incredibly grateful that you took the time out to leave us this note. Reading reviews such as this make our job wonderful! 

Jay.O J.'s profile image
Jay.O J. 
rating
a year ago

I never thought I'd say this about a dentist visit, but Thalia and Amber at Encore Dental made my experience fun and genuinely enjoyable! From the moment I walked in, they were warm, welcoming, and incredibly professional. They made sure I was comfortable every step of the way, and their positive energy made all the difference. Dr. Schron is absolutely fantastic--his work is truly top-notch! I couldn't be happier with the care and attention to detail he puts into every procedure. What an amazing team at Encore Dental! If you... read more

Business response:

At Encore Dental of Toms River - An Affiliate of The Smilist, we strive to create a warm, welcoming environment for all patients. It's wonderful to hear that our team's professionalism and positive energy made a difference. Our goal is to ensure comfort and exceptional results for all patients. We appreciate the recognition of our team's dedication and attention to detail. Thank you for sharing your feedback. 

Joanna D.'s profile image
Joanna D. 
rating
a year ago

If you're looking for a dental team, that's not only professional, but also truly caring. Dr. Bland's office is where you need to go. I had three teeth pulled recently and let me tell you this was by far the best dental experience I've ever had.. From the start, Melissa, Kaitlyn, Jen and Sheila made me feel welcome and that ease. They work together like a well oiled machine, and their attention to detail is outstanding. It's rare to see a team that's so perfectly in sync and they truly go above and beyond to make sure every... read more

Business response:

At Encore Dental of Toms River - An Affiliate of The Smilist, our goal is to provide a professional and caring environment for all patients. We take pride in our team's ability to work together seamlessly and pay close attention to detail. It's important to us that all patients feel comfortable and informed throughout their procedures. We strive to provide top-notch dental experiences that leave patients feeling good about their dental work. Your recommendation means a lot to us. 

Maritza S.'s profile image
Maritza S. 
rating
3 years ago

I had a lot of dental work that took over a yr.. I was in to see Dr Anthony Testa very frequently (he opened his own practice and I remained his patient after he left) Everyone at Encore are all super nice, even having to deal with me all the time. Special Thank you goes out to Jackie, office supervisor, Dr Testa (I know I drove him nuts) but he always greeted me with a smile, Jenna was just as nice! Only sad thing is that I won't see any of the girls. They all deserve 5 stars. Sincerely, Maritza Sanchez 

Business response:

Thanks for leaving us such a wonderful review. We are glad to hear your kind words about our practice, and our dedicated staff will be pleased to learn of your high praise. 

Carole S.'s profile image
Carole S. 
rating
3 months ago

Horrible!!! Have an issue with BAD dentures since received and now a tooth fell out of it and they want me to pay for a new one. Keep getting bounced from Brick and Tom's River office when I do get a hold of someone. Haven't heard back from either office. Nasty attitude from Dr Doran. NOT customer friendly or caring. DO NOT RECOMMEND--Find somewhere else that cares. 

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

Paula G.'s profile image
Paula G. 
rating
5 months ago

I walked in today with a painful emergency, and the girl at the front desk (who had no name tag btw; I realize this isn't required everywhere but it sure gives a nice personal touch) asked me if I had an appointment. I said no, this just happened. So she said no doctor could see me today. I seem to recall that in the past they would at least ask, if someone walked in in pain, and leave it up to the doctors. Many times they would at least have a quick look. I asked - ok, begged - if she could speak to somebody. But this girl ... read more

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

B C.'s profile image
B C. 
rating
8 months ago

I'd like to share my story with the local community. Typically, I prefer to keep personal matters private. Some colleagues of mine frequent Encore Dental, which is why I chose to go there, given that they accept our insurance and I have a personal connection with the owner and another dentist who previously worked there. I scheduled a cleaning appointment for my son Gino. However, when he arrived, they refused to treat him due to an alleged outstanding bill. A staff member named Harrison informed me that the reason for the r... read more

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

Matt B.'s profile image
Matt B. 
rating
a year ago

this place is very unproffesional. i had scheduled a cleaning and a week later just days before my appointment i receievd a text saying my appointment was no longer available. i then call the office and the person on the phone acted like they had no idea what i was talking about after i filled out the forms with all my information and everything. while all this was happening there were people in the backround on the phone basically yelling, so i could barely make out what the person that i was talking to was trying to say. d... read more

Business response:

We're genuinely sorry to hear about the experience described. At Encore Dental of Toms River - An Affiliate of The Smilist, our goal is to provide a seamless and professional experience for all patients. We're taking this feedback seriously and will strive to ensure that all future interactions reflect our commitment to professionalism and patient care. Thank you for bringing this to our attention. 

Sam H.'s profile image
Sam H. 
rating
a year ago

I've been going here for about 13 years and I never had experienced what I've experienced today. I go in cleaning and a lady walks in her name is Donna. She my seat back all the which made me feel really uncomfortable and then she to start cleaning my teeth and she starts scraping my teeth and it hurt really bad and There was more blood than usual. She was really scraping my teeth and hitting my gum. The most crazy part that I had to deal with was she bleached my teeth without asking me and I did not want my teeth bleac... read more

Business response:

Our goal is to provide a comfortable and positive experience for all patients. We take all feedback seriously and will use it to review and improve our practices. We’d like to thank you for your review, and we really appreciate you bringing this issue to our attention. We are looking into this and hope to resolve it promptly and accurately. 

Frequently asked questions about Encore Dental of Toms River Affiliated with The Smilist Dental

How is Encore Dental of Toms River Affiliated with The Smilist Dental rated?

Encore Dental of Toms River Affiliated with The Smilist Dental has a 4.6 star rating with 936 reviews. 

When is Encore Dental of Toms River Affiliated with The Smilist Dental open?

Encore Dental of Toms River Affiliated with The Smilist Dental is closed now. It will open on Monday at 9:00 a.m.