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1220 Hooper Ave, Toms River, NJ, 08753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have not had a chance to express my disappointment with the dental service I received on 2/14 at 2PM. I have been looking at the best way to approach and express my agony to the dental's management/owners of the office. To summarize the work that was done, or I went for. I had a chipped feeling on my lower left draw, and I went there to see what can be done. The dentist suggested a cap since the tooth was not in a bad shape and did not have any pain. I accepted the idea, and he started working on my tooth. Of course, he ... read more
Business response:
We're truly sorry to hear about your experience at Encore Dental of Toms River - An Affiliate of The Smilist. We take your feedback seriously and we appreciate you bringing this to our attention. We are going to look into this, as we are committed to providing quality dental care and we clearly fell short in your case.
I am leaving a YELP review because Encore deleted my negative Google review and people need to know how they will be treated! Save yourself the aggravation and avoid this place! I don't know who these ppl are who give 5 stars bc they deserve none. The dentists are great but if you wanna wait and ALWAYS have them screw up your appt times, then this is the place for you. If your in pain, be prepared to wait for an appt for days. Dont bother using their text service bc they NEVER get back to you. You can NEVER get through when... read more
Business response:
We're truly sorry to hear about your experience at Encore Dental of Toms River. Thank you for sharing your feedback. We’re sorry if we didn’t match your expectations. Please feel free to give us a call at 516-279-2922, or send an email to patientcare@thesmilist.com with any further comments, concerns, or suggestions you wish to share.
type of care was not good, was left for months without any upper teeth. Doctor complained that my teeth shifted. Of course they did. I had no upper plates.. then when I was done, the office called me up afterwards and told me I owed $4750. I put $3000 down and Medicaid picked up the rest if I had owed $4750 the doctor knowing I'm on Medicaid would've made a payment plan not having me come back over and over. they installed my uppers on a Tuesday on that day. I was told I had one more appointment free I went back on Thursday ... read more
Business response:
We're truly sorry to hear about your experience at Encore Dental of Toms River. We strive to provide the best care and service to our patients, and it seems we fell short in your case. We’d like to thank you for your review, and we really appreciate you bringing this issue to our attention. We are looking into this and hope to resolve it promptly and accurately.
I met with Dr. Elisa Bland an Oral and maxillofacial surgeon on 9/12/23 for a consultation to have wisdom teeth removed which she was 1hour late for. I was appalled how unprofessional she was when answering a few very important questions I had about the procedure. I asked her how she was going to extract the teeth and she laughed and said "I can't tell you ... that's my secret". She didn't spend more than 5 minutes with me rushing me the minute she entered the room and was annoyed every time I asked her a question. She bec... read more
Business response:
Thank you for sharing your feedback. We’re sorry if we didn’t match your expectations. Please feel free to give us a call at 516-279-2922, or send an email to patientcare@thesmilist.com with any further comments, concerns, or suggestions you wish to share.
hi everyone, I've been going to Encore Dental for 15 years and have had an amazing experience there. The staff is great. The girls were over and above. I've seen a few of the different doctors they all are amazing. But after my experience today with Dr. Scott SCHRON I will no longer be going to Encore, neither will my family members friends and anybody else that I can convince . I was treated so poorly that I left in tears he is the most arrogant, rude man I have ever encountered. He not only gave me an attitude and embarras... read more
Business response:
We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com
Stay away! I had a terrible experience lately after having a tooth infection cleared by an Endodontist recommended by Encore Dental. The Endodontist was fine. I could not make an appointment to have my crown re-done by Encore until the Endo sent their xrays which they did. When i went back to encore, the Doctor who recommended me to the Endodontist was clueless and thought i was back to fix a broken tooth! I said: "no check the xrays sent by the endodontist". His reply was: "We don't need those" and proceeded to take m... read more
Business response:
We’d like to thank you for your review, and we really appreciate you bringing this issue to our attention. We are looking into this and hope to resolve it promptly and accurately.
Stay as far away from this place as you can. The dentists will ignore problems with your teeth and then eventually charge you big bucks to fix them -- without taking responsibility for anything. Run, run, run away from here.
Business response:
We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com.
Encore Dental of Toms River Affiliated with The Smilist Dental has a 4.6 star rating with 936 reviews.
Encore Dental of Toms River Affiliated with The Smilist Dental is closed now. It will open on Monday at 9:00 a.m.