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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Hi my name is Margie ****** I have been with this company since 2016 I have finally paid my 18th payment it's been a pleasure to deal with with Nicole answered all my questions and helping with all the problems I was beginning to have I appreciate that so much I have no intention of getting rid of my **** 93 2003 thanks for doing business with you all
Called Endurance and spoke to Eddie ***** and I was on a hardship and he was able to help me.
Nicole was very personable... Some of the best customer service I have experienced in a while
I called the manager spoke Eddie ***** the customer service was excellent and he took great care of me. And satified my needs.
Thanks so much to Sheila for all her help today.
She was very helpful, resolved my problem. She is nice & great at her job.
I purchased an Endurance warranty on my 2007 ***** ********5 years ago a year after I bought the car. I bought the Supreme Used policy. I have used the warranty 5 or 6 times since and I am very pleased with it. I had a seat rack that went bad, a u-joint problem, a shift cable replaced, a shifter replaced, and most recently my trunk release. I would rate the policy a "5" and will purchase another if the need arises . Good product (and the salesgirl is nice to look at too!)
I have to say upon contacting the representative Ian ******* by phone about a contract questions I have seldom had such professionalism when dealing with other companies. He listened to my advisement's & questions, addressed every concern I had, and performed all actions in the manner needed in my situation. When you are getting a contract you can't just look at contract coverage for your car, but you have to look at customer service as it's a large part of the contract. In this case Endurance is a leader.
I called to find out how to file a claim thinking it would be a nightmare but to my surprise it was super easy and the customer service was great. I spoke with Sheila and she clearly explained to me what I needed to do and put me at ease. Now my vehicle is back on the road thanks to Endurance.
Endurance Warranty Services has a 4 star rating with 32,089 reviews.
Endurance Warranty Services is closed now. It will open on Monday at 8:00 a.m.