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Endurance Warranty Services

4.0

About this business

Location details

400 Skokie Blvd., Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.032,089 reviews
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Howard M. in the UP's profile image
Howard M. in the UP 
8 years ago

Last month, I bought a new Dodge and did considerable research into new car warranty products and found that Endurance is the top rated product available. Generally I found that Endurance compared very favorably to every offering I looked into, in that, the extended warranty extended the service by three years instead of the usual one year with the same 100,000 mile period. Aside from this, I received professional, spot-on, non-pressured, and responsive service from Oscar ***** in Northbrook, Illinois and thorough, seamless ... read more

Marquitia B.'s profile image
Marquitia B. 
8 years ago

Claim for transmission was denied after 3 week process. Eddie ***** called and took care of my dissatisfaction by offering a full refund of full payments made for the policy to date. I'm now a satisfied consumer. Thank you! 

Justice E.'s profile image
Justice E. 
8 years ago

I was very satisfied with my service with Endurance! I spoke with multiple representatives about what all this company has to offer: rates, coverage, etc. and the benefits of having a coverage provider that are their own administrator and that is the highest rated provider in the United States. Each representative was more than accommodating and informed me about payment options, differences in coverage, and positively represented what this company is all about. In the end I made the decision to stay with the provider I had ... read more

Steve's profile image
Steve 
8 years ago

Very pleased with the customer service Daniel provided to me! Endurance has great employees who truly listen and care about their customers. 

Ladora W.'s profile image
Ladora W. 
8 years ago

Nicole was assisting me with my claim. It was my first experience and I was expecting the typical call experience of wait times, holds, and denial. My experience was not typical. Nicole was warm friendly and accommodating. She was extremely knowledgeable. She was very patient with me and stayed on the call until she was comfortable that I understood the entire process. I actually feel valued as a customer which is rare. 

Stanley J.'s profile image
Stanley J. 
8 years ago

We enjoyed dealing with your company and your agents. They were friendly and professional. 

christine s.'s profile image
christine s. 
8 years ago

Great Customer service. 

Karmen S.'s profile image
Karmen S. 
8 years ago

I am very pleased with my experience with Nicole and endurance today. I have been having trouble getting my new payment info into the system and have had some late fees but with my communicating with them every month and notifying them of this issue they have been able to fix the issue i hope and have gone above and beyond to help me out and hopefully we have resolved the issue. It was an error on the financial side on endurance part not updating the system is what i was told. But I think it's on the up side now and were on ... read more

Jared C.'s profile image
Jared C. 
8 years ago

Had a run around with Dealerships and issues and contacted Endurance Got with a "real Pro Manager" Eddie ***** that handled the issue and resolved it fast and very professional , Thanks Eddie and Endurance !!! 

Frequently asked questions about Endurance Warranty Services

How is Endurance Warranty Services rated?

Endurance Warranty Services has a 4 star rating with 32,089 reviews. 

When is Endurance Warranty Services open?

Endurance Warranty Services is open now. It will close at 3:00 p.m.