Endurance Warranty Services

Lynn and Lydia S. 

on BBB

8 years ago

Over the last few months I have been able to be in contact with Nicole in customer service. It seems she bent over backwards to take care of my wife and me. I'm sure all of your representatives are the same way with the customers but we really appreciate her and how she made us feel so much so that we will continue as long as possible to be a part of this Great and caring organization. Please keep her as long as you can she is a great representative of your business! Good job Nicole! 

Kay 

on BBB

8 years ago

I wasn't sure about the service but after talking to your agent I felt at ease, he really took the to explain and answer all my questions. I will refer my friends? 

Ernest 

on BBB

8 years ago

Endurance is a great reliable company. They paid out $2,000 in claims for my transmission repair. Martin advised me to go to ***** for a free diagonistic. ***** not only looked at it for free but they fixed my transmission and Endurance paid more than $2,000 and this was more than was paid out in the contract. 

Crosby Bowens 

on BBB

8 years ago

Martin *********, Just traded my Automobile (370Z) for a Silverado. The service provided to me was of the utmost. When my vehicle's trunk latch needed repairing, it only took a phone call to the customer service number provided and everything was taken care of immediately. I never had an issue when I needed service for my car and I would recommend you guys any day. Thanks so much for the service!! 

Isaac A. 

on BBB

8 years ago

I am very pleased with Endurance and their customer service, I was able to have warranty policy for closed to a year and let me tell you that I was glad to have them, my vehicle started to have some suspension and sensor issues and they covered the expense, after a year and a half I had to trade my vehicle for a new more reliable one. Now, once my manufacture warranty expires I know I will have to come back to Endurance and get my vehicle a new extended warranty. After a year of service canceling the policy was easy and Mart... read more

Kamil 

on BBB

8 years ago

My experience with my dealer has been nothing but bad. I contacted Endurance, was connected with Eddie ***** who has been nothing but outstanding! We had continued problems with the Auto shop during the repair which was not covered under the warranty. Nonetheless, Eddie ***** offered great assistance, locating the necessary parts, communicating with the Auto shop manager throughout the process. It's safe to say the excellent result was largely attributable to Eddie *****. We have recommended Endurance and Eddie ***** to seve... read more

Russell Lewis 

on BBB

8 years ago

At the beginning of the year I purchased two Extended Warranties, both cars happen to be *****. As luck would have it, one of the cars developed a performance problem. After taking the car to the dealer it was determined that the engine needed replacing.The cost for a new engine exceeded the value of the car, Mr. John ********* decided that Endurance would give me a full refund. And the $100.00 gas card to boot. This both surprised and pleased me. Thanks John, WAY-TO-GO! 

Gloria T. 

on BBB

8 years ago

Loved the services the person that i talk to was on point to where i know and undetstand what she was saying and how you all work 

Darrell 

on BBB

8 years ago

My experience was good, I was impressed by your representatives and there patients. Martin was was very helpful, detailed, professional, and straight forward with a great sense of humor. I will consider doing business again in the future. Thank you for your time.