Endurance Warranty Services

Gladys S 

on BBB

3 years ago

I saw commercial for endurance and thought would be good to get warranty for me ********* I was told that my policy was yop tier and would cover my A, B service etc. When it came time for me to use warranty for changing my brake pads. It was not covered. I paid out of pocket. I called customer ********************** to ask about B6 service would be covered and I was told no. Which is not what is said when warranty is purchased. So I canceled policy which took forever because they do everything to prevent you from canceling p... read more

GS J 

on BBB

3 years ago

Do not buy Endurance. Bought extended warranty at 120K on a KIA ******** 2011 - in great shape. Engine block had an issue at 130k. Adjuster came out named **** and said its not covered under section 8 of the contract. Cant get Endurance to stop the payments on my extended warranty I cannot use and they will not satisfy. Stay far away. 

Keenan C 

on BBB

3 years ago

Endurance sucks! I have never left a negative for any business prior to this one. To make a long story short a friend of mine has the same vehicle as myself, same year so he recommended endurance to me. I called them up to hear what they were offering, I purchased the policy and from then on it was nothing but lies and misinformation. I felt like I was given a 6 for a 9 just to get me to buy the warranty. I was told that everything was covered under the plan I purchased which wasn't true once i took it to the dealer after wa... read more

Gwen W 

on BBB

3 years ago

i purchase car warranty from Endurance on 6/27/2022 I've called to refund my money and was kept on hold for over 2 hours; i called back with this rude women who said i had to wait as if she knew it was me holding for last 2hours. Do will be filing paper against this company first thing tomorrow morning. DO NOT USE THIS FAKE COMPANY !! FRAUD ... They take your money and don't want to refund b/c you found cheap coverage. ... 

Maureen N 

on BBB

3 years ago

I had purchased an Endurance.com car service policy. It was very expensive like $250 a month for several months like24 months.Endurance refused to pay a full claim on an A/C Compressor.Endurance kept denying my mechanic then paid about 60% of the ****.I was out several hundred dollars.About a year later my transmission broke and needed to be rebuilt and they completely denied the transmission claim.Endurance said there was an Uber sticker on my caravan which is why they were denying my claim.My daughter in law drove maybe 12... read more

Shelly L 

on BBB

3 years ago

They are scamming people with their mailers making it look like their current extended warranty with them has a price increase and will no longer cover the vehicle trying to scare people into calling them and buying a new one from them. I'm so tired of people trying to scam me...they should not be allowed to conduct business. 

Cathy B 

on BBB

3 years ago

Endurance is a scam. They take your payments then when you need help their not there. I went almost 2 weeks with no car because they said they had to send adjuster out, shouldn't take that long!! Then claim was denied. I will never use them again and hope thus review will help someone. 

Katherine V 

on BBB

3 years ago

I signed an agreement for extended warranty services from a phone sale with Endurance. I immediately regretted and called back to cancel. I was passed along to 4 different people, not one directed me to Customer ********************** to request a cancellation form. Not one of them helped at all in any way. They knew on day 1 that I did not want the plan. Finally the company did refund me the initial payment. The refund made me think it was over. Then 30 days went by. All that time I thought it was cancelled by my cancelling... read more

brian h 

on BBB

3 years ago

Since my lovely wife handles pretty much all the mail and goings on with our finances, she was worried that I was going to lose my extended warrantee as we had received one of these mailers from Endurance!I don't have an extended warrantee on my vehicle!While Endurance may be legit, I will not do any business with them at this point because of their shady tactics alone!