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Epiphany Dermatology
- Skin Care
- Newnan, GA
About this business
Location details
710 Newnan Crossing Bypass, Newnan, GA, 30263, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Ling said their were on pltonlrmd. Problems.
My appointment was scheduled for 11:50a. I was early. I was taken back to exam room and then, it appeared that the staff left for lunch. I was left in the room for 50 minutes. I had to leave as I had other appointments. My time is as valuable as anyone's and leaving one waiting that long is not appropriate.
Business response:
Hello, We apologize for any inconvenience. A 50-minute wait is unacceptable. Please contact us at (770) 251-5111 so we can address this directly. -Ywassa W. Clinical Office Manager -
It was a waste of time and the copay. Dr. Neely suggested a lifetime maintenance medicine that has to be given by shot instead of just removing the cyst causing the issue.
Business response:
Hello, Thank you for taking the time to leave a review. We are truly sorry to hear that this experience did not meet your expectations. If you are open to it, we would greatly appreciate the opportunity to discuss your concerns further. Please feel free to contact me, Ywassa Williams, Clinic Manager, at (770) 251-5111 ext. 9026. I would be happy to work with you to address your concerns and explore how we can improve your experience moving forward. We value you as our customer and look forward to the chance to better serv... read more
Caroline was great, the wait was not. Over 30 minute wait. Her assistant kept apologizing as she finally led me in and Caroline was quick to come in. The receptionist acted like it was perfectly normal to have up to a 60 minute wait when I asked. Seemed the appointments with the MD’s were timely. Maybe they shouldn’t overload the PA’s.
There was some confusion during the checkin process that delayed my appointment
The first time I saw you I paid $60 for seeing a specialist, in addition to my insurance. This time I also paid $60 for seeing a specialist, in addition to my insurance, then you charged me an additional $185 for the same service I received the first time. I won't be back since I was taken advantage of. Terrible business practice.
Business response:
Hello, Thank you for taking the time to leave a review. We are truly sorry to hear that this experience did not meet your expectations. If you are open to it, we would greatly appreciate the opportunity to discuss your concerns further. Please feel free to contact me, Ywassa Williams, Clinic Manager, at (770) 251-5111 ext. 9026. I would be happy to work with you to address your concerns and explore how we can improve your experience moving forward. We value you as our customer and look forward to the chance to better serv... read more
TOOK A LONG TIME TO CHECK IN EVEN THOUGH I HAD CHECKED IN ONLINE
Review of Epiphany Dermatology – Newnan, GA Location (Dr. Clay-Ramsey) I am writing to express my deep disappointment regarding our recent experience at the Newnan, GA office with Dr. Clay. My special needs young adult daughter had an appointment scheduled for early morning, 7:10 a.m. We were up at 4:30 a.m. to prepare for this visit. Upon arrival, we were informed that the office does not accept Medicaid. While that was frustrating, it was not a deal breaker. My daughter needed care, so we paid the $200 out-of-pocket fee ... read more
Business response:
Hello, Thank you for taking the time to leave a review. We are truly sorry to hear that this experience with us did not meet your expectations. If you are open to it, we would greatly appreciate the opportunity to discuss your concerns further. Please feel free to contact me, Ywassa Williams, Clinic Manager, at (770) 251-5111 ext. 9026. I would be happy to work with you to address your concerns and explore how we can improve your experience moving forward. We value you and look forward to the chance to better serve you. ... read more
Everyone was very pleasant and professional. They did not make me feel rushed.
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.9 star rating with 3,147 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open on Monday at 8:00 a.m.