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Epiphany Dermatology
- Dermatologists
- Durango, CO
About this business
Location details
65 Mercado St suite 205, Durango, CO, 81301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The appointment was very rushed. I had to work hard to make sure all of my concerns were addressed. I was handed a paper with a number of recommended products but without explicit written instructions as to what the particular products were for.
Business response:
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that this visit felt rushed and that the product recommendations lacked sufficient explanation. We appreciate your comments and will use them as an opportunity to improve communication. - Jeri B. Clinic Supervisor
Both my husband and daughter used this money hungry “Dr office”. All they are interested in is making you perform like cattle. Appointments are scheduled every 15 minutes. No time to chat with your “Dr” and give them the information they need to treat your condition. Then, after collecting co-pays that are not needed and billing insurance, if you don’t pay online IMMEDIATELY, they start sending reminders that you have a balance. Money hungry practice. Would not recommend these offices in Durango or Farmington to ANYONE! Horr... read more
Business response:
April, Thank you for taking the time to share your feedback. We are disappointed to hear about your concerns. Our team strives to provide professional, compassionate service to everyone we interact with. Copays and balances are collected in accordance with insurance guidelines when applicable, and payment notifications are sent as a courtesy through our automated system. We value all feedback and would welcome the opportunity to discuss your concerns further. If you would like, please call 970.315.1799 and ask to speak wit... read more
I met with two physician assistants and they asked if I wanted a shot to treat my skin rash; I said yes assuming they were going to give me a one time shot in the office. I asked if there would be any reaction. They didn’t give me an answer. Apparently the Doctors office did not have the shot available so they notified Walmart. Walmart notified me that my prescription was ready. Well it was for several shots, not just a one time shot. I became totally confused. I therefore canceled everything. The Physician Assistants were n... read more
Business response:
Hi Karen, We understand that medical treatments and medications can sometimes feel overwhelming, and we regret that this experience left you feeling frustrated. Our goal is always to make sure patients feel informed and supported throughout their care. If you would like to discuss these concerns, we welcome you to contact our office directly. -Jeri B. Supervisor
Staff was attentive and knowledgeable but the wait time was annoyingly long.
The initial wait was longer than I expected
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.8 star rating with 264 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open tomorrow at 9:00 a.m.