Eric Campbell of Mutual of Omaha Mortgage

Amanda B. 

Verified by Mutual of Omaha Mortgage

2 years ago

Everyday it was something different. Do this, do that and do it today. Plans changed every time we talked. He would use abbreviations in communication like lmk. Communication needs to be professional. Almost didn’t have the deal at all even until the last minute. 

Dean R. B. 

Verified by Mutual of Omaha Mortgage

2 years ago

Well, Eric’s team communicated very well. Erik himself was not very communicative and when he did communicate, he talked over me and did not take my concerns seriously and just kept using the phrase if you don’t hear from me, that’s a good thing. That’s not how Customer Service is done several times in our conversations I would have to stop him from talking so he would listen to my concerns but most times he would just talk right over me and make me feel like an idiot if it wasn’t for Eric‘s team, especially Melissa Farley, ... read more

Linda M. 

Verified by Mutual of Omaha Mortgage

3 years ago

Yes, DO NOT USE Eric as an agent he and Mutual of Omaha, made me feel like I was approved even though the underwriter said I was approved. I paid for the appraisal they then asked me to change my current homeowner's insurance to another, stating I was paying too much for the old one. After doing that it went downhill after that. I asked for my appraisal money back because mortgage companies do not allow you to pay for appraisal fees unless you are approved. Which over a month of going back and forth with them and complying w... read more

Sakecia E. 

Verified by Mutual of Omaha Mortgage

3 years ago

I just want to start this off with saying that this was my first time refinancing my home. Eric boasted about how fast and easy this process would be for me. Eric made it known from the beginning that I was a 'financial risk' because my credit score wasn't the best. He continued to remind me how 'close' my loan was. On several occasions, Eric implied that he wanted to back out of our deal, often offering us a chance to back out. This was after about a month of him dragging his feet and sending me on wild goose chases for pap... read more

Richard M. 

Verified by Mutual of Omaha Mortgage

3 years ago

Process was confusing at times. 

Betsy D. 

Verified by Mutual of Omaha Mortgage

4 years ago

Asked for same material multiple times Argumentative Good faith did not match final paperwork  

Richard D. 

Verified by Mutual of Omaha Mortgage

4 years ago

Subpar communications and meeting planned deadlines and settings realistic expectations. Overcommitted and underperformed. 

James G. 

Verified by Mutual of Omaha Mortgage

5 years ago

No thank you. 

Lonny T. 

Verified by Mutual of Omaha Mortgage

5 years ago

I didn't think the communication went two ways, it was more one sided, so I felt like my concerns weren't being addressed for explanations on how the procedures worked and flowed. I am satisfied with the loan.