Eric Campbell of Mutual of Omaha Mortgage

Justin T. 

Verified by Mutual of Omaha Mortgage

6 years ago

Communication was poor, condescending and often wrong. My initial contact with the first representative was very good, Michael was pleasant and patient and professional and walked me through everything and was extremely responsive. When Michael left and Eric took over the experience was night and day different for the worse. Had I known I would have this experience with Eric I would not have chosen Mutual of Omaha. 

James W. 

Verified by Mutual of Omaha Mortgage

6 years ago

Took longer than should. Missed deadlines. Had to resend things multiple times. And now being told the money out of pocket for title company was figured right and want me to pay $410. 

Wilbur Winston Brewer J. 

Verified by Mutual of Omaha Mortgage

6 years ago

The first guy we had got fired half way through loan process. Eric came on board. He was rude and brash and wouldn't listen to anything we said. Then a week before closing he goes on vacation and never said a word to us. I called for two days before getting his assistant who told us he had left. Our realtor finally talked to someone at the top who moved things along so we could close. It was 3 days later than original date. The whole process was a nightmare.