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Eric Light of Mutual of Omaha Mortgage
- Mortgage Lenders
- Reisterstown, MD
About this business
Location details
116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Eric made the experience great. He was attentive and responsive to questions, was easy to get in touch with and was always informative and patient. He even got on a call with me to obtain needed information that I was having trouble getting. Refinancing was a big desicion and at times overwhelming. Eric made the process so much less scary. He was there every step of the way and I am very grateful. In a world where the level of customer service seems to be disintergrating day by day, Eric gave me hope that the customer servic... read more
Business response:
I appreciate your kind words, Karyn. It was a pleasure to assist you throughout the refinancing process and I'm thrilled to hear that you had a positive experience. Ensuring my clients understand each step of the process and feel comfortable during their home financing journey is always my goal. I'm glad to know that I could provide you with the level of service you deserve. Thank you for choosing Mutual of Omaha Mortgage and for your glowing review!
Verified by Mutual of Omaha Mortgage
The process was intuitive and Eric did a great job keeping in touch!and/or looping in additional teammates to help answer questions.
Business response:
I'm glad to hear that you found the process intuitive, Colleen, and that you appreciated the teamwork at Mutual of Omaha Mortgage. Keeping you informed and your questions answered is part of providing a top-tier experience. Thank you for the 4.5-star rating, it means a lot. Looking forward to serving any future needs you have. Eric Light
Verified by Mutual of Omaha Mortgage
He was always available for any questions at any time of the day… and responded very quickly
Business response:
Hey Brad, thank you for your outstanding review! I'm thrilled to hear that you were satisfied with my availability and quick responses. It's always my goal to provide top-notch service to our valuable clients at Mutual of Omaha Mortgage. Looking forward to serving any of your future needs. Cheers, Eric Light.
Verified by Mutual of Omaha Mortgage
Very responsive to my needs
Business response:
I'm thrilled to hear that you felt well taken care of, Linda. It's always my goal to ensure all my clients' needs are met promptly. Your positive review is truly appreciated and encourages us at Mutual of Omaha Mortgage to continue our best services. Thank you for the 5-star rating! Don't hesitate to reach out if you need anything in the future. Sincerely, Eric Light
Verified by Mutual of Omaha Mortgage
Applying for a loan is t my idea of a good time…Eric was great, very pleasant and informative e.
Business response:
I really appreciate your feedback, Marcia! I'm glad to hear that your loan application process with Mutual of Omaha Mortgage was a positive experience despite the typical stress that comes with it. I strive to make the process as smooth and informative as possible. Thank you for giving us a rating of 4.33 out of 5 stars. We'll keep doing our best to serve valued clients like you. If you have any more questions in the future, don't hesitate to reach out. - Eric Light
Verified by Mutual of Omaha Mortgage
Eric was very professional and easy to communicate with and a very nice person. Liked the use of the online paperwork. Thank You again.
Business response:
I'm so glad to hear that you had a positive experience, Phyllis! Your feedback is incredibly valuable. I strive to make the mortgage process as straightforward and efficient as possible, so I'm delighted that the online paperwork was convenient for you. It was a pleasure working with you as well. If you ever have any further needs or questions, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Mr. Eric Light was professional all the way and yet understood the importance of detail information so as not to leave the client in the dark so to speak also his courtesy was outstanding
Business response:
Luther, I genuinely appreciate your kind words and high rating. It was my pleasure to assist and provide detailed information for your better understanding. Knowing you felt well-informed and treated with respect is the ultimate goal. Thank you for choosing Mutual of Omaha Mortgage. I look forward to helping you in the future should the need arise. - Eric Light
Verified by Mutual of Omaha Mortgage
Eric was 100% on top of things and very knowledgeable.
Business response:
I'm pleased to know that you found my service satisfactory. Your feedback encourages me to maintain my efforts and helps me improve. I'm always ready to assist you with any future needs at Mutual of Omaha Mortgage. Thank you for the high rating, Michele. That really means a lot!
Verified by Mutual of Omaha Mortgage
Communication was understandable There’s a lot of in depth detail that was explained To me and had no problem understanding the process. We accomplished difficult hurdles along the way Making it a great and positive experience
Business response:
I'm thrilled to hear that you found our communication clear and understandable, Andrew. Being able to demystify complex details is an important part of what I do at Mutual of Omaha Mortgage. I'm glad we could navigate those hurdles together, and I'm even happier to know that it was a positive experience for you. Thank you for the perfect rating, and please don't hesitate to reach out if you have any future needs or questions. - Eric Light
Frequently asked questions about Eric Light of Mutual of Omaha Mortgage
How is Eric Light of Mutual of Omaha Mortgage rated?
Eric Light of Mutual of Omaha Mortgage has a 4.9 star rating with 225 reviews.
When is Eric Light of Mutual of Omaha Mortgage open?
Eric Light of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.