Erie Home

4.8

Roofing
Ashland, VA

About this business

Contractors Roofing

Location details

11179 Hopson Road, Suite 1, Ashland, VA, 23005, United States

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4.8284 reviews

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Shelia C.

3 years ago

I am very pleased with the service I received from Eric Metal Roofing. The staff and the workers were very professional. Most of all the roofing is gorgeous. The roofing was completed in one day and all the debris was picked up from my yard.

Business response:

Hi, Shelia. These words go a long way, it motivates us to work even harder, thank you for the review!

Laura B.

2 months ago

The roofing materials were very good and the installation was excellent. The salesman I met with was very aggressive and ignored my statement that I was doing due diligence and collecting three estimates to compare. When I told him I needed some time consider he offered me a discount but did not back off.

Business response:

Thanks for your feedback. We're glad our roofing materials and installation met your expectations. We apologize for the aggressive sales approach.

Daniel F.

a year ago

BUYER BEWARE! First, they over estimated the roof size (they included the attached greenhouse 240 sq ft) and have tried talking to installation manager who promised to respond next business day ( that was 2 weeks ago), emailed sales person (no response) and called 800 number for corporate (who only takes info and forwards to the local office) and still have no response. Also, was given the monthly payment amount for financing and invoice from bank was almost double what was quoted. What a rip off! I'm assuming that the w... read more

Business response:

We apologize for the inconvenience you have experienced with Erie Home. We take customer feedback seriously and are committed to addressing your concerns. Please provide us with your contact information at (800) 684-4628 so that we can resolve this issue promptly. Thank you for bringing this to our attention.