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Erie Home

4.5

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Location details

3516 Granite Circle, Toledo, OH, 43617, United States

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4.51,857 reviews
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Andrea's profile image
Andrea 
a year ago

I have had my basement work done and was happy with the results. 

Business response:

Hi, Andrea. Thank you for taking out time and sharing your experience with us. 

Andrea's profile image
Andrea 
a year ago

I had my basement worked on and it is looking good. 

Business response:

Hi, Andrea. Thank you for taking out time and sharing your experience with us. 

Russell S.'s profile image
Russell S. 
2 years ago

I had my roof done with Erie Home on September 22nd. The workers that came out done a good job and done the job in one day. The sales person that came out prior to the job told me that everything will be taken care of. The trim work on front and the back porch did not get done and was included in the price. The sales person and I agreed to a $180.00 a month on the financing and my payment is $211.00 a month that did not happen as promised. I have called the customer service 4 times to try to get someone out here to repair th... read more

Business response:

Hi, Russell. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss. 

Thomas A.'s profile image
Thomas A. 
2 years ago

The salesmen represented the asphalt shingles as a 50 year shingle that Erie homes makes themselves, but in fact they are made by Owens Corning and they are a 30 year shingle. The roof was installed on 9/30/23, had trouble with the gutter guards, the rain was running over at the corners. I called several times with no call backs or anything. Finally on 10/27/23 I threatened to get a hold of the BBB they had someone there with in a hour. Now to wait on enough rain to see if that worked. 

Business response:

Hi, Thomas. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at 1-800-684-4628, we want to know more! 

Shelly Z.'s profile image
Shelly Z. 
2 years ago

Material showed up without notice. Had to call company to see when the roofers were coming. They couldn’t give me a day or time. Called 30 minutes before they showed up. I’m still waiting for the company to come back and do my gutters. I have been calling every week for over a month and they still can’t tell me when they will be installed 

Business response:

Hi, Shelly. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss. 

Francesca M.'s profile image
Francesca M. 
2 years ago

This company does not honor their warranty or work! Flashing wasn’t replaced when stated in contract, has leaked since this roof was put on!! Warn everyone this is not a good company 

Margaret W.'s profile image
Margaret W. 
2 years ago

Did a great job,worked steady,on time didn't quir till job wasfinished.took time to explainprocess,what needed to be done5hank you Erie.for a job well done. 

Business response:

Hi, Margaret. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Margaret W.'s profile image
Margaret W. 
2 years ago

Great co to do business with, went over every thing with me,showed me pictures of attic,,great service approx7 hrs for roof,looks great, all they like is installing gutters, thank you so much .life time guarantee m is a bonus Margaret weeks 

Business response:

Hi, Margaret. We are thrilled to learn that you had a positive experience with us! 

Patrick H.'s profile image
Patrick H. 
2 years ago

Great Service, very professional crew. Kevin and his crew did a great job, from start to finish. Love the quality and color of the product installed. They were always there to answer any questions we had. If you need a roof, these are the guys to call. Quick. Friendly, and Very professional. Great job guys. 

Business response:

Hi, Patrick. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Erie Home

How is Erie Home rated?

Erie Home has a 4.5 star rating with 1,857 reviews. 

When is Erie Home open?

Erie Home is open now. It is open 24/7.