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Erie Home
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The installation crew was awesome. They went out of their way to help remove a few items from the basement that were no longer needed. They also called each day on an estimated time of arrival, and they forced themselves not to rush the job and still complete it in a timely matter. I could not say enough about how great it was to work with them. ******** was the install leader at our home. If you get him as an install leader, you will be in good hands.On the other hand, the team who manages basement repairs is completely awf... read more
Business response:
Hi, ****. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.
The Erie install team was efficient and quick in setting up, removing the old shingles, and putting down the ice guard and underlayment. More importantly they did a great job installing the shingles. My only area of concern was the volume of nails and staples left behind in the flowerbeds. They used magnets, but more attention was needed for this. Its a detail but certainly not enough to take away from an overall five-star rating. I would highly recommend **** for its quality.
Business response:
Hi, ***. Your feedback is highly appreciated. Thank you for the review!
Our roof was replaced in a single day. Workers were very attentive to cleanliness and protection of our smaller plants around the house. Would definitely recommend them!
Business response:
Hi, ***. Thank you so much for rating your experience with us so highly!
They came out on a Sunday and began the work and finished on Monday morning and did a great job of cleaning up
Business response:
Hi, *******. We are thrilled to learn that you had a positive experience with us!
Easy transaction from consultation, to finance, to installation. Tear off of old roof, a few repairs, and installing new roof all on one day. Amazing crew and excellent job of clean up when done!
Business response:
Hi, ***** Thanks for taking the time to share your positive experience. We truly appreciate it!
**** did a fantastic job on my roof. The whole process from consultation to completion was very pleasant. The salesperson was more knowledgeable and thorough than the other companies I had out to quote my roof. I also believe their roofing system is superior to the others. The crew worked very efficiently and left my yard completely clean when they were done.
Business response:
Hi, ******. These words go a long way, it motivates us to work even harder, thank you for the review!
I am doing two separate ratings in this review. One for the work done by the crew and one to rate management and sales/marketing. Then I will average the two evaluations to complete the "star rating" for the company as a whole. 1) Work by the crew to install drain tiles was done efficiently and they worked well as a team. They cleaned up after the project. I would give the work crew "four stars" as an evaluation.2) ************** and sales/marketing needs improvement. Sales makes commitments they are not able to fulfill. The... read more
Great job by the installation crew.Made sure everything was cleaned up.Great job of matching style/color of shingles.
Business response:
Hi, ****. We are thrilled to learn that you had a positive experience with us!
Great work! Fast and easy! Can’t recommend Erie enough to anyone else questioning between vendors.
Business response:
Hi, ******. We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about Erie Home
How is Erie Home rated?
Erie Home has a 4.6 star rating with 34,226 reviews.
When is Erie Home open?
Erie Home is closed now. It will open tomorrow at 9:00 a.m.