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Erika Hammock of Mutual of Omaha Mortgage
- Mortgage Lenders
- Independence, OH
About this business
Location details
5800 Lombardo Ctr, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kept up to date and all questions and concerns were addressed promptly and to my
Business response:
Phyllis, thank you so much for this wonderful review! I'm so glad I was able to address all your questions and concerns and keep you updated throughout the process. It was truly a pleasure working with you, and I appreciate you choosing Mutual of Omaha Mortgage. I hope everything is going well in your new home!
Verified by Mutual of Omaha Mortgage
Erica and her staff were quick and efficient on getting us done. Thanks
Business response:
Thank you so much for your review, Jason! It truly means a lot to hear such positive feedback. I'm glad to know that you found our team quick and efficient. At Mutual of Omaha Mortgage, we strive to provide the best service possible. Looking forward to serving you again in the future!
Verified by Mutual of Omaha Mortgage
Erika And her team were very pleasant to work with.They are knowledgeable about the mortgage business and answered all my questions. That made me feel comfortable. Thank you all
Business response:
I'm thrilled to hear that you had a positive experience with us, Vonzel! Our team strives to provide the best service and keep our clients informed throughout the entire process. Your comfort and understanding are always our top priority. We appreciate your 5-star rating and wonderful feedback. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Erica is very attentive!
Business response:
Thank you for your kind review, Dion! I'm glad to hear you felt I was attentive during our time working together. At Mutual of Omaha Mortgage, we strive to provide the best service to all our customers. Your feedback is greatly appreciated and helps me to improve. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Caring person. I had such a disappointment with our previous mortgage holder. And they continue to be a thorn in my side. Thie was so much simpler and pleasant because of Erika
Business response:
Thank you so much for your kind words, John. I'm truly pleased to hear that your experience with Mutual of Omaha Mortgage was more positive and straightforward than your previous encounters. It was my pleasure assisting you throughout the process and I'm here if you need anything else in the future. Enjoy your new home!
Verified by Mutual of Omaha Mortgage
Erika is a wonderful person (lady) to work with. She always kept me updated at all times. Working with her reminds me that there are caring people still in our world. I really appreciated everything she did for me. Thanks to her!
Business response:
I'm incredibly grateful for the glowing review, Leonard! It was an absolute pleasure to work with you throughout this process. Your kind words are a testament to the dedicated service we strive to provide at Mutual of Omaha Mortgage. I'm thrilled that I could help make this experience positive for you, and if you ever need any further assistance, please don't hesitate to reach out. Thank you once again!
Verified by Mutual of Omaha Mortgage
Erika was on top of her game never letting one day pass without communicating and making sure that I was informed of every step of my loan process. She’s such a great communicator and a great listener. She really put me at ease and I didn’t feel as if I had to double check nor second guess any of the information she provided. She gave me a piece of mind and I wouldn’t want to deal with anyone else when it comes to live this type of experience. Hands down the “BEST” that I have ever had the pleasure of working with. R/ Bruc... read more
Business response:
Bruce, I'm thrilled to read your review and deeply appreciate your kind words. It was a pleasure working with you, and I'm glad I was able to provide a seamless loan process for you. I aim to keep my clients fully informed every step of the way and I'm glad you found that helpful. I'm here to make things as easy as possible for you, and it's wonderful to know I succeeded in that. Thank you for trusting me with your mortgage needs. Remember, I'm always here if you need anything in the future. - Erika Hammock, Mutual of Omaha ... read more
Verified by Mutual of Omaha Mortgage
Erika and Ashley were very helpful. They were prompt in keeping me updated on the progress of my refinance. They were always available to answer any questions I had.
Business response:
I'm thrilled to hear that you had a positive experience with our team, Lesa! At Mutual of Omaha Mortgage, we strive to provide timely updates and be readily available to answer all of your questions. It was a pleasure assisting you with your refinance. Thank you for taking the time to leave such a wonderful review and for giving us a perfect rating. Looking forward to serving your future needs.
Verified by Mutual of Omaha Mortgage
Erika was helpful and on top of the day-today communication re needs for completing me refinance. Erika also understood that I was very busy working 7 days a week and agreed to text me so I would not have to weed thru personal emails which I rarely monitor. I am also glad to be doing business with Mutual of Omaha as they are also my Long Term Care carrier for the past 14 years. Thank you Erika!
Business response:
Hello Anita, I appreciate your kind review and rating! It was my pleasure to assist you throughout your refinancing process. I'm very aware that time can be precious and I'm glad the texting method worked well for you. It's wonderful to hear you've been with Mutual of Omaha for 14 years - we're lucky to have long-term customers like you! If you ever need anything in the future, don't hesitate to reach out. Erika Hammock
Frequently asked questions about Erika Hammock of Mutual of Omaha Mortgage
How is Erika Hammock of Mutual of Omaha Mortgage rated?
Erika Hammock of Mutual of Omaha Mortgage has a 4.9 star rating with 39 reviews.
When is Erika Hammock of Mutual of Omaha Mortgage open?
Erika Hammock of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.