Erika Hammock of Mutual of Omaha Mortgage

Business response:

I'm thrilled to hear that you found our process easy, Felix, and appreciated the convenience of our notary service. Your feedback is valuable to us at Mutual of Omaha Mortgage. Thank you for the fantastic rating! 

Business response:

Thank you so much for your review, Guillermo. I am thrilled to hear that you found the process with Mutual of Omaha Mortgage professional and efficient. It was a pleasure working with you and I look forward to assisting you in the future. 

Business response:

I'm thrilled to hear that you found your experience with me at Mutual of Omaha Mortgage to be overall positive, Lori. I strive to ensure communication is as seamless as possible for my clients. I apologize for the inconvenience of the double booking - moving forward, I'll make sure to prevent such incidents. I'm glad to know that aside from that, everything went smoothly. Your feedback is greatly appreciated and will help me improve. Thank you for taking the time to leave a review and for giving me a perfect rating. 

Business response:

I'm truly moved by your kind words, Christopher! It's been a pleasure assisting you with your mortgage needs. Hearing that you felt like we were friends throughout the process, although we've never met, just made my day. I'm here to provide you with the best service possible, and I'm glad I could deliver that. And about that raise, I'll make sure to pass that along, too! ;) Thank you for trusting me and Mutual of Omaha Mortgage. 

Business response:

I'm extremely pleased to hear that you found the process smooth and satisfactory, Philip. Your feedback is greatly appreciated. It was my pleasure to guide you through the process. Thank you for choosing Mutual of Omaha Mortgage and for giving a 5-star rating. Your positive review motivates me to provide an even better service in the future. 

Business response:

I'm so pleased to hear that you felt well-informed throughout the loan process, Vincent. Clear communication is always a priority for me and it's wonderful to know this made your experience smoother. Thank you for the perfect rating and for choosing Mutual of Omaha Mortgage. Let me know if you need any further assistance in the future. 

Business response:

I am overjoyed to hear your positive feedback, William. Ensuring your satisfaction and making the process as simple as possible for you was my top priority. I appreciate your trust in me and Mutual of Omaha Mortgage. Your recommendation means the world to me. Thank you for recognizing my daily efforts. Looking forward to assisting you in the future! 

Business response:

I'm thrilled to hear that you had a five-star experience, Marvin. It's always my goal to provide excellent and open communication throughout the mortgage process. I appreciate your feedback and am glad I could assist you. Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

Thank you so much for your glowing review, Gerald. I'm thrilled to hear that our team's effort and efficient process exceeded your expectations. Your satisfaction is our top priority and knowing we were able to close your loan in a timely fashion is immensely gratifying. I'm grateful to have been able to assist you and will pass on your kind words to our staff. Thank you once again for choosing Mutual of Omaha Mortgage, it was a pleasure working with you.