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Essential Lending

4.5

About this business

Location details

3509 Hulen St., 116, Fort Worth, TX, 76107, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.54,316 reviews
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ELAINE W.'s profile image
ELAINE W. 
5 years ago

Spoke to 2 CSR's they both had outstanding customer service skills. They were both very caring as I knew they were trying help me. Showed empathy and didn't act like I was bothering them,sounded sincere. 

Business response:

Thank you so much for your kind words, Elaine. We really appreciate you taking the time out to share your experience with us. Cheers, Wise Loan 

PATRICIA E.'s profile image
PATRICIA E. 
5 years ago

I received money in my account as scheduled and was approved quickly. Customer service was very courteous and pleasant. I have no complaints. Thank you 

Business response:

Thank you so much for your kind words, Patricia. We really appreciate you taking the time out to share your experience with us. Cheers, Wise Loan 

WHITNEY B.'s profile image
WHITNEY B. 
6 years ago

Great customer service by Kam 

Business response:

Thank you so much for your kind words, Whitney. We really appreciate you taking the time out to share your experience with us. Cheers, Wise Loan 

Cassandra M.'s profile image
Cassandra M. 
a month ago

Very very helpful 

Business response:

Cassandra, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending 

Jennifer B.'s profile image
Jennifer B. 
a month ago

Very helpful, very quick service.Very pleased with the service 

Business response:

Jennifer, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending 

Jason J.'s profile image
Jason J. 
a month ago

Your customer service is terrible…. Nobody answers phones, returns messages… absolutely frustrating 

Business response:

Jason, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at hello@wiseloan.com. Best regards, The Call Center 

Brian M.'s profile image
Brian M. 
a month ago

Agent was very helpful 

Business response:

Brian, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending 

Ashley W.'s profile image
Ashley W. 
a month ago

She was great! I asked a lot of questions and she did a good job of answering them! 

Business response:

Ashley, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending 

Freddie M.'s profile image
Freddie M. 
a month ago

Wonderful!!!!! 

Business response:

Freddie, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending 

Frequently asked questions about Essential Lending

How is Essential Lending rated?

Essential Lending has a 4.5 star rating with 4,316 reviews. 

When is Essential Lending open?

Essential Lending is open now. It will close at 4:00 p.m.