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Eurotech Refinishing & Collision - Cerritos
- Body Shops
- Cerritos, CA
About this business
Location details
17411 Studebaker Rd, Unit B, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend If it's a State Farm claim, I would not have one of my friends be treated like Alex treated me 3.5 Star : Repair Quality Leslie Rojas was very personable, knowledgeable, the job was done very quick, unlike the horrible way Alex the adjuster treated me in front of my young son, he was unitelligent,demeaning, rude, unprofessional, close minded, and wrong about telling me to take it to any shop, and the insurance company would pay, so I had to take it to Leslie, Alex would be the only reason I wou... read more
1 Star : Likely to Recommend 2 Star : Repair Quality The service I got at the shop is poor. I got my car at the said due date, I expect that things are inorder like before, but when my wife got our car there are a lot of things need to be done. The shop should not release the car with incomplete service. There’s so much hassle on my side. 3.5 Star : Customer Service They are all approachable, but I am not happy with the service. 2.5 Star : Returned Clean
2 Star : Likely to Recommend The car took longer than projected. Then we had to bring it back because they forgot to do something to it. Said it would be 10 minutes. We waited over an hour. Frustrating experience. 4 Star : Repair Quality 3.5 Star : Customer Service 4 Star : Returned Clean
0.5 Star : Likely to Recommend 2.5 Star : Customer Service Clerical is great, service rep was also great. Manager interaction was really poor.
0.5 Star : Likely to Recommend 4.5 Star : Repair Quality 2.5 Star : Customer Service I had to call multiple times to get an estimate of when my car would be ready. On the promised date I had to call to get information that it would be ready on the following week. My expectation would be that the company would call me not the opposite.
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality I would put a 0/10 if there was an option. Estimator kept nitpicking and telling me I have to pay before doing repairs. I decided to take it somewhere else because my insurance fully covered it. They used to be good, not anymore I guess. 0.5 Star : Customer Service 0.5 Star : Returned Clean
1 Star : Likely to Recommend 2 Star : Repair Quality Was disappointed in customer relations as several times they failed to call when they said they would. 1.5 Star : Customer Service
0.5 Star : Likely to Recommend See question #1 0.5 Star : Repair Quality Did a good job fixing the repair. But very disappointed that you did not fix the blistering from a prior repair after you made a note about it and had a manager’ look and approve it 4 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Not this time 0.5 Star : Repair Quality Not happy on service 0.5 Star : Customer Service Not satisfied 0.5 Star : Returned Clean
Frequently asked questions about Eurotech Refinishing & Collision - Cerritos
How is Eurotech Refinishing & Collision - Cerritos rated?
Eurotech Refinishing & Collision - Cerritos has a 4.8 star rating with 2,572 reviews.
When is Eurotech Refinishing & Collision - Cerritos open?
Eurotech Refinishing & Collision - Cerritos is open now. It will close at 6:00 p.m.