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Evans Toyota

4.6

About this business

Location details

515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 6:30 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 6:30 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.63,619 reviews
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Norman's profile image
Norman 
9 years ago

Great service. Quick. Staff was very courteous and sent me a video explaining what the did and saw. Let me know everything met standards. 

Business response:

Norman, Thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that our staff was able to service your vehicle to your standards. If you have any questions about the work that was done please feel free to contact us. Warm regards, The Evans Toyota Team 

Kathleen's profile image
Kathleen 
9 years ago

Courteous staff Staff is always courteous and friendly. Facilities are excellent. Service took a long time for this scheduled visit. While most other dealers provide free car wash with service, Evans Toyota does not. 

Business response:

Thank you for taking the time to write a review, Kathleen. We truly appreciate your open and honest feedback about your experience at Evans Toyota. Rest assured that we would immediately implement improvements on our services to ensure that your next visit will be more satisfactory and pleasurable. Warm regards, The Evans Toyota Team 

Janet's profile image
Janet 
9 years ago

Satisfied I liked the way Castile Dewells spent time making sure I was satisfied with my purchase. He seemed to understand my needs. 

Business response:

Janet, Thank you for taking the time to write this fantastic review! Castile works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! The Evans Toyota Team 

Shawn's profile image
Shawn 
9 years ago

Great Service - Genuine! Eric was the opposite of what I thought car sales people are. He was genuine and honest. I was a bit nervous buying my daughters first car and he made me feel at ease and not pressured at all. 

Business response:

Thank you for this 5-star review, Shawn. We are sincerely grateful to know that Eric was able to put you at ease during your visit. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Warm regards, The Evans Toyota Team 

Shawn's profile image
Shawn 
9 years ago

Satisfied Smooth transaction..... Had an issue with seat needing fixed. it ended up being more extensive than initially thought, but everything was handled fine and taken care of. 

Business response:

Thank you for taking time to share your feedback with us, Shawn. We are happy to hear that everything went well for you. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Drive safely. Warm regards, The Evans Toyota Team 

Marla's profile image
Marla 
9 years ago

service satisfaction Everything was done that I requested and sooner than expected -- like the video that is sent about the car. 

Business response:

Marla, Thank you for your wonderful remarks about your recent service experience here at Evans Toyota. We shall cascade to the team your valuable comments as your words of appreciation never fail to inspire us to be consistent in providing excellent service. The Evans Toyota Team 

Jim's profile image
Jim 
9 years ago

Clean and fast Know the tech, job gets done, in a timely manner. Able to discuss with service exactly what needs to be done. 

Business response:

Thank you so much for your excellent input, Jim! We're proud of our service technicians and hope to pass along your great experience to all of our customers. The Evans Toyota Team 

Richard's profile image
Richard 
9 years ago

Great Service. Your Service Managers are great. I have been working with Justin and have always been very pleased. Your facilities seem to be lacking. I have a friend in Detroit area who owns a Toyota.. His Dealer provides cooked breakfast for service customers.. You have what,, Doughnuts ??? 

Business response:

Richard, Thank you for taking the time to tell us about your experience at Evans Toyota. We do put a premium on customer care, best amenities and of course great service, and we are glad that to know that our guests appreciate all our efforts. You can be sure that we will share this with Justin and the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. The Evans Toyota Team 

Jeffrey's profile image
Jeffrey 
9 years ago

Pleasant experience My buying experience went well because of the calm and helpful demeanor of the salesmen. The sales staff was punctual yet honest which made the whole process easy. 

Business response:

Your kind words mean a lot to us, Jeffrey. At Evans Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. The Evans Toyota Team 

Frequently asked questions about Evans Toyota

How is Evans Toyota rated?

Evans Toyota has a 4.6 star rating with 3,619 reviews. 

When is Evans Toyota open?

Evans Toyota is closed now. It will open tomorrow at 8:00 a.m.