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Excel ER Odessa
- Healthcare
- Odessa, TX
About this business
Location details
6131 TX-191 Frontage, Odessa, TX, 79762, United States
Get directionsBusiness response:
Vanessa Quiroz, Thanks for your review!
I had a auto accident. Went to 3 other clinics and was told I had to wait 1-3 hours. We drove here and we have not ever had suck professional treatment. I was not just someone coming in, I was a patient. From the moment I walked in during initial look thru xrays, MRI, and full treetment. The while staff was exceedingly great. I was treated for broken ribs. If you have a problem or concern they answer honestly, with care and compassion. If I have another emergency I will go there. It makes your bad day better.
Business response:
Thank you for the positive feedback Michael and for making the drive to our Midland facility. Our Odessa location will be opening soon. We're glad you had a good experience.
Not so excellent care today very disappointed in Excel
Business response:
Hi, Sarah. We are sorry your expectations were not met. Could you please send us your contact information so we can get in touch with you and make things right. You can also give us a call at (432) 302-5445.
Me and my husband were driven over here by a co-worker. When they took my husband in, they informed me I would need to go outside and wait in my car. When I told them I was driven over here by someone else, they said I still couldn’t wait inside even though I was wearing a mask. I had to sit outside on the sidewalk and wait.
They turned a 80 year old lady away without even triage. Do not take loved ones here.
Business response:
Thank you for providing your feedback and letting us know about this issue, Munoz. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (432) 366-2911 or by messaging our Facebook page and we'd be happy to help you out. Cheers, Excel ER
RecommendedGreat experience and care as always. Unfortunately, I have visited this place when I needed My appendix removed and when I had kidney stones. I have had great medical care each time, and I really appreciate the follow ups once I have been released.
Business response:
Thank you so much for your kind words, Joel. We really appreciate you taking the time out to share your experience with us. Cheers, Excel ER
RecommendedThey are quick and nice and also take care of you with any thing that you may need
Business response:
Thank you for the review, Kristy! We appreciate it! -Excel ER
RecommendedNo wait. Easy and caring. Great nurse. Great staff.
RecommendedFast, courteous, and friendly service
Frequently asked questions about Excel ER Odessa
How is Excel ER Odessa rated?
Excel ER Odessa has a 4.7 star rating with 732 reviews.
When is Excel ER Odessa open?
Excel ER Odessa is open now. It is open 24/7.