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Exceptional Emergency Center - Port Arthur

4.2

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Location details

3330 FM 365, Port Arthur, TX, 77642, United States

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4.2376 reviews
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Jordan N Vanessa Magallanes's profile image
Jordan N Vanessa Magallanes 
recommend  Recommended
4 years ago

Exceptional services. Thank you Mr. Jerid and Ms. Diane for taking good care of my daughter, you both did above and beyond on your services. I really appreciate your kindness and thoughtfulness! 

Business response:

Thank you Jordan N Vanessa, we are glad we were able to meet your medical needs. Thanks, Exceptional Emergency Center  

Christy Davis Wright's profile image
Christy Davis Wright 
recommend  Recommended
4 years ago

They saw both me and my daughter pretty much at the same time. Her for a possible ruptured eardrum, me for a kidney stone. Care was quick and though they couldn’t tell if the eardrum was ruptured because of swelling, they treated it like it was, giving her antibiotics and a referral to local ENTs. I was given fluids and pain medicine, as well as a referral to local urologists. All in all, the care was quick, compassionate, and good. 

Business response:

Christy Davis, Thank you so much for the awesome rating! Thanks, Exceptional Emergency Center  

Maria Frakes's profile image
Maria Frakes 
recommend  Recommended
4 years ago

I went to Exceptional ER for an infection in my knee and they took real good care of me. Started me in antibiotics and did x-rays. Everyone was very professional and very friendly and calmed my fears. I would recommend Exceptional ER to everyone. 

Business response:

We love all these stars! Thank you, Maria! Thank you, Exceptional Emergency Center 

Smirna Avendano's profile image
Smirna Avendano 
recommend  Recommended
4 years ago

I called Exceptional Emergency Center in Port Arthur when I fell and they attended to my injuries right away. The staff, nurse and x- ray techs were all friendly, caring and professional. Dr. Riggins was very good at explaining my injury and the care I should follow. Dr. Riggins even took my call when I had questions about a prescription the pharmacy did not have available at the time and spoke to me about alternatives / options suitable for my needs. I am highly satisfied with the care I recieved from a fall in which I inj... read more

Business response:

We appreciate your review, Smirna! Thank you, Exceptional Emergency Center  

Darnika Prescott Bryant's profile image
Darnika Prescott Bryant 
recommend  Recommended
4 years ago

The staff from the front desk to the doctors and nurses were exceptionally professional and very personable! My total experience was very pleasant! 

Business response:

Thanks for taking the time to leave us a great review, Darnika Prescott! Thank you, Exceptional Emergency Center  

Cheryl Chatagnier Harper's profile image
Cheryl Chatagnier Harper 
recommend  Recommended
4 years ago

Quick check in, attentive staff, clean facilities, Covid 19 test results in 15 minutes. Would recommend to anyone needing care 

Business response:

Thank you, Cheryl Chatagnier! Thanks, Exceptional Emergency Center 

Patricia Gilliam's profile image
Patricia Gilliam 
recommend  Recommended
4 years ago

Kindness and Compassion and accurate 

Business response:

Thank you for the great star rating, Patricia! Thanks, Exceptional Emergency Center  

JoAnna Wright's profile image
JoAnna Wright 
recommend  Recommended
4 years ago

Very sincerely caring. Listens and then asks questions. Works with you financially before they take you back so you dont have any surprises. Very patient!! If your insurance wont pay, they will help find somewhere that will. THANK YOU!!! 

Business response:

Thank you Joanna, your satisfaction is our goal! Thanks, Exceptional Emergency Center  

Jodie Morris Strayhorn's profile image
Jodie Morris Strayhorn 
recommend  Recommended
4 years ago

Response time was so fast.... very attentive and professional. Will definitely go back before ever going to the hospital ER. 

Business response:

We are happy you had a wonderful experience, Thanks Jodie Morris! Thank you, Exceptional Emergency Center  

Frequently asked questions about Exceptional Emergency Center - Port Arthur

How is Exceptional Emergency Center - Port Arthur rated?

Exceptional Emergency Center - Port Arthur has a 4.2 star rating with 376 reviews. 

When is Exceptional Emergency Center - Port Arthur open?

Exceptional Emergency Center - Port Arthur is open now. It is open 24/7.