Extended Stay America - Albuquerque - Airport

Business response:

Lenny, thank you for being our guest. We apologize for the cleanliness issues and odor you encountered while you were here. We have shared your concerns with our housekeeping team to take the necessary actions. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management 

Business response:

Daniel, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Thank you once again for selecting Extended Stay America, and we look forward to welcoming you soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our spotless property as well as our courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Chris, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and acknowledged by our guests. We value your feedback and appreciate your kind recommendation. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Ronnie, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Daniel, thank you for the generous review of Extended Stay America. We are delighted to know you had a great stay and that you loved all aspects of our hotel. On behalf of everyone here, we invite you to stay with us again the next time you visit the area. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a review of your stay at the Extended Stay America and for giving us a terrific score. We are glad you liked our location and our accommodations with a kitchenette. We truly appreciate your business, and we are delighted that your visit here was a good one. We hope to serve you again soon. Sincerely, Hotel Management 

Business response:

Daniel, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Jorge, thank you for the excellent rating. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure accommodating you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management