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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Avoid if possible Extended-stay does not service the rooms, that is their policy, nothing unusual about this particular property, but after a few days, the room, linens, towels, all start getting a bit musty. The furniture is not even quite Ikea quality, hacked up and falling apart. You have a full kitchenette, but you also have to ask for any utensils, pots and pans, plates etc. And of course, during the balloon fiesta in Albuquerque the prices are extortionate to say the least. But that's simply a product of supply and dem... read more
Business response:
Thank you for your stay with us and for providing your feedback. Although you liked our staff, we apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We have taken note of your concerns regarding the furniture and will share it with the appropriate team to ensure a better experience going forward. We v... read more
Excelente estadia Una excelente atencion, el personal muy amable, nos ayudaron con las maletas mientras nosotros haciamos las últimas visitas dentro de la ciudad
Business response:
Glenda, thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
Clean. Bed was comfortable. Close to airport for late night / early morning arrival.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were impressed with our ideal location as well as our well-kept and that you slept well on our comfortable beds. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Mini Vacation Your Hotel was so good to me. Everyone was kind and helpful. It was my first stay. Not the last!
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Good Customer Service Young lady in the office was very nice and helpful. Washing Machines and Dryers were all computerized and the system was down. She was apologetic and pleasant to deal with. This property was not as nice as other Extended Stays I have been to.
Business response:
Thank you for being loyal to our brand Extended Stay America. We are glad to know you had an overall pleasant visit and liked our courteous associates. However, we are sorry for the inconvenience you faced due to our washing machines and dryers. Your feedback will be shared with the appropriate team to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
It was convenient and quiet. It was easy to get to from airport
Business response:
Thank you for being our guest. We are pleased to know overall your stay was a pleasant one and that you liked our ideal location with easy access to the airport. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
For almost 400 dollars for two days I would expect a really good breakfast coffee and muffins won't cut it sad.
Business response:
Thank you for staying at Extended Stay America. Although from the rating it seems you had a pleasant visit, we are sorry for not meeting your expectations our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Thanks again, and we hope to see you soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,665 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.