Extended Stay America - Albuquerque - Airport

Business response:

Jeannell,thanks for sharing the wonderful review about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. ​Sincerely, Hotel Management 

Business response:

Dear Joseph, We are pleased that you have selected Extended Stay America for your accommodation needs. It is our foremost goal to provide a genuine home away from home experience for all our guests, and we are committed to ensuring that each visitor enjoys a comfortable and relaxing stay. We sincerely appreciate you taking the time to acknowledge our efforts and look forward to the opportunity to welcome you back in the near future. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your stay. We are glad to read you liked the kitchenette in your room and that our location was perfect for your needs. However, we apologize our hotel did not have a pool you were expecting, and we will take this opportunity to ensure our website is clear and our front desk staff offers clear communications about our offerings. Thank you for being our guest, and we do invite you to stay with again in the future. Sincerely, Hotel Management 

Business response:

Héctor, thanks for choosing us on your trip to our city. We are glad you liked the newly renovated property and that you had a great stay with us. Your review is appreciated, and we look forward to providing you with another outstanding stay on a future date. Sincerely, Hotel Management 

Business response:

John, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy to know overall you had a pleasant stay with us and were impressed with our courteous associates. However, we are sorry if you had any inconvenience. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Michelle, thank you for choosing Extended Stay America for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that your experience was positive and that you found us to be a great value. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management