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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to shopping. Price is right Staff very friendly. Free coffee in lobby daily. Self help hotel : bring dirty towels to desk for clean ones, empty own garbage ect unless you want to pay cleaning fee. Cable on TV never worked properly over my 5 night stay, although I did bring attention to it 3 times to person at desk.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see you valued our affordable price and that our staff was welcoming. I will be making sure, however, that our staff respond quickly to guests requests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Room and facilities were clean. Staff were friendly and helpful. Coke Machine not working. I have stayed there many times over the years. Conveniently located within walking distance to shopping and restaurants. Best rate in town.
Business response:
Thank you for taking the time to write a review about your stay. I am more than pleased to see you were able to consistently enjoy your stay with us and found our facilities to your liking as well as our convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Great overall. But a different hotel guest was trying to open my door. Due to a mixup in the computer
Business response:
Thank you for providing us with details about your stay. Please know that we are sincerely sorry that you experienced an issue with your stay. To make sure this doesn't happen again, I am meeting with staff to ensure that the correct steps are taken in order to accommodate all guests. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Hotel not equipped for daily breakfast Check in was easy. Pleasant night crew. The morning crew was not. No Breakfast available. Was told muffins ran out and are on order. No substitute breakfast available. Hotel did not offer any type of remedy.
Business response:
The feedback provided in your review is much appreciated. Please know that we are sincerely sorry that we did not provide the items for breakfast. As this hotel’s manager, I can assure you that I have extra stock of items, and I have spoken with staff to ensure your experience is not repeated. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Great hotel! With a good view of mountains There was construction in lobby when we checked in besides that everything was great!
Business response:
Thank you so much for sharing your comments with us in a review. It is pleasing to see you not only enjoyed your room, but also favored the view of the mountains from our location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.