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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Extended Stay America Hotel Allentown - Bethlehem is located at 3050 Schoenersville Rd, Bethlehem, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very average place. At least it was clean and quiet. They had no amenities. Missed a coffee maker in the room but they had coffee in the lobby in the morning.
Business response:
Thank you for staying with us and leaving your review. We are glad you had a pleasant stay and that you were happy with our accommodation and amenities. However, we regret not meeting all of your expectations. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nothing beats on time service Was greeted by a bubbly young, attractive afro american female who seemed eager to help and she did a fine job in making certain we had all our kitchen utilities. I am angry that I didn't get her name However the homeless people who hung outside of the property was not a good look. I was bothered and felt a bit unsafe that they were there every night and even in the early evening. Also the hall way was littered with paper which was not a good look for a first time visitor to the property.
Muy buena buen sevicio buena limpieza y seguro
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I liked the location overall. Breakfast should be expanded. The cleaning options were not discussed so I was not aware how frequently things like trash or dirty towels would be removed. In the future, I will spend a little more to get a better breakfast and cleaning services.
Business response:
Thank you for sharing your feedback with us. Although you liked our convenient location and had an overall satisfactory stay, we are sorry for your disappointment with our breakfast offerings. We will utilize your comments to enhance our guest service. We also apologize for the housekeeping policy not being explained. We will address this with our front office to be more diligent in sharing such information. We hope you will reselect us and allow us to host you. Sincerely, Hotel Management
Be prepared for the bare minimum As I was checking in there was a gentleman at the desk filing a complaint that something was stolen out of his room. Should have turned and walked away then but the smell of weed in the parking lot was too much to walk through again. Once in the room it was basic, the bed has 2 *hitty pillows on it. Towels are thin. You get 2 washcloths. There’s no breakfast, coffee, nothing. You have to jump around in the shower to get wet. WiFi worked fine for me. I honestly just needed the room to shower a... read more
I liked that it was close to the airport but the lobby floor was very dirty. The housekeeping staff was not around very much. We couldn't get another pillow and we needed to ask for towels. I'm glad we didn't have to tip them because they were really of no help to us.
Business response:
Thank you for including Extended Stay America in your travel plans. We are glad you had a pleasant stay overall and that our location convenient to the airport worked well for you. However, we apologize for the housekeeping issues you encountered. We will review your comments with the appropriate individuals and make sure we prevent such reoccurrences. We appreciate your business and hope to see you again on your next visit to our area. Sincerely, Hotel Management
No cooking utensils better cleaning staff
Business response:
Thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 4.3 star rating with 1,399 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.