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Extended Stay America - Anchorage - Midtown
- Hotels
- Anchorage, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 E. 34th Ave., Anchorage, AK, 99503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Too many homeless people in the parking at night.
Business response:
Dear Thomas, Thank you for taking the time to share your valuable feedback. We are truly sorry we did not meet your expectations during your stay. Please accept our sincere apologies for any concerns you had with certain individuals outside our hotel. We will address these appropriately and are very grateful for your patience. We hope you will consider giving us another chance to show you our commitment to providing exceptional experiences on your next visit to the city. Sincerely,Hotel Management
Won’t be staying here again It was in a pretty sketchy area. There was a lamp without a bulb but plugged into an outlet. In the bathroom a light bulb was missing. The heater would only blow cold air. Thankfully there was heat in the bedroom.
Business response:
Dear Laurie, Honest reviews such as yours help us as we continuously focus on improving our services for our guests, and we sincerely apologize for the maintenance issues in your suite. We have a duty to follow the processes in place to ensure each guest suite is well maintained. Additionally, we have a responsibility to place a suite in an out-of-order status when it does not meet our standards. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us. Therefore, we hope you will accept our a... read more
Hotel needs upgraded. Older units need up graded. Grandson slept on hid a bed. It was stained vary bad. Wall had seat rock patch that was unprofessionally done paint not matched. Carpet very old. Overall not well kept.
Business response:
Dear Ron, It was a pleasure having you as our guest at Extended Stay America. We appreciate your observations concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again! Sincerely,Hotel Management
I liked the comfortable rooms. The stay was quiet for the most part. What I did not like was when I was originally trying to make the reservation, I called the front desk many times and nobody answered. It was like nobody was ever there. I finally got Expedia to reach them.
It seemed a bit run down and the public areas were not well cleaned.
Business response:
Dear John, We understand your predicament and hope you will accept our most sincere apologies for failing to meet the high standards you should always expect from us. We make every effort to maintain the cleanliness and upkeep of our property. Therefore, we are sorry this was not your impression. Although this does not change what transpired, we are working to address the problems you described and to ensure such matters do not affect future guests. We are wholly committed to redeeming your confidence in us, and we hope you ... read more
Frequently asked questions about Extended Stay America - Anchorage - Midtown
How is Extended Stay America - Anchorage - Midtown rated?
Extended Stay America - Anchorage - Midtown has a 4 star rating with 1,181 reviews.
When is Extended Stay America - Anchorage - Midtown open?
Extended Stay America - Anchorage - Midtown is open now. It will close at 11:00 p.m.