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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
700 E. 34th Ave., Anchorage, AK, 99503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 11:00 p.m. | |
Tue | 7:00 a.m. to 11:00 p.m. | |
Wed | 7:00 a.m. to 11:00 p.m. | |
Thu | 7:00 a.m. to 11:00 p.m. | |
Fri | 7:00 a.m. to 11:00 p.m. | |
Sat | 7:00 a.m. to 11:00 p.m. | |
Sun | 7:00 a.m. to 11:00 p.m. |
When we arrived to check in. Fire alarm was going off and folks were evacuating. Turned out that someone was cooking and burned food and opened up door which went into halllway. Person checking us was new and took long time to check in. No remote for tv in bedroom and the phone did not work.
Business response:
Dear Guest, Thank you for choosing us and sharing your feedback. Please accept our sincere apologies for the inconvenience of the fire alarm upon arrival. The safety of our guests is our top priority, so evacuation is required to ensure your safety. We also apologize for the phone in your suite not working and if we missed any point in inspecting your room before arrival. Your review has been shared with the team to ensure a better experience going forward. We apologize that your stay was anything other than perfect, and we ... read more
Thermostat didn’t work and even when we adjusted it temperature didn’t go down from 75.
Business response:
Dear Judith, Thank you for taking the time to share your experience. We appreciate your feedback. We apologize for any inconvenience you faced with the thermostat during your stay. Our team is actively working to address and resolve such issues to ensure a more comfortable experience for our guests. Your insights are valuable, and we hope to welcome you back for an improved stay in the future.Sincerely,Hotel Management
The tv was hardly working but overall we had a good stay
Business response:
Dear Kehulani, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read your overall stay was pleasant, except for the issues with the television. We apologize for any difficulties you had during your stay. Your review will be discussed with our associates, as our focus is on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management
Extended Stay America - Anchorage - Midtown has a 4 star rating with 1,181 reviews.
Extended Stay America - Anchorage - Midtown is closed now. It will open at 7:00 a.m.