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Extended Stay America - Appleton - Fox Cities
- Hotels
- Appleton, WI
About this business
Location details
4141 Boardwalk Ct., Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was decent. I would probably stay again. The carpet in the hall was a little shabby but mostly the hotel was in decent condition. I had no complaints about cleanliness. Our biggest complaint was that the bathroom in the room was incredibly poorly laid out and was very inconvenient to use. We would have appreciated extra blankets in the room. Overall, this was a very decent, clean, relatively comfortable except for the bathroom, pet friendly and affordable hotel.
Business response:
Nora, thank you for sharing the specifics of your stay with us. We are glad you had a pleasant stay overall. However, we regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
This was a nice hotel for the price. The front desk was very helpful and more than happy to make our stay nice.
Business response:
Thank you for letting us know your experience at Extended Stay America merit the rate you paid. We are thrilled you had a comfortable stay and that you were happy with how well our associates at the front desk served you. We appreciate your rating and look forward to hosting you soon. Sincerely, Hotel Management
Tyler was in charge of my check in. He let me know that since I checked in early that the kitchen cooking/ utensils weren't there. I said I will need them and never heard anything else on the subject for the week I was there. There was an issue with how Cheap tickets booked my room so I went the week without access to internet. The room was one of the cleanest I've been to, and it was very quiet for most of my stay. Parking wasn't an issue and getting around was easy.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest suite! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Thank you again. Sincerely, Hotel Management
The people were so helpful and very friendly. Its in a great location, close enough to everything but just far enough away to be quiet. Safe lacation.
It is always the best place to stay and very professional. Can’t complain about nothing.
Business response:
Thank you for posting a review about your experience at Extended Stay America. We are delighted to read you loved everything we had to offer and that our associates delivered the professional service you had expected. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Although located directly next to busy Hwy -41 North sleep was undisturbed. In room control of heating/cooling.and Constant fan option helped lessen ambient traffic.. And it was toasty warm in the room despite the 8 degree overnight windy temps outside. Love Wisconsin weather!
Business response:
It was a pleasure to read about your experience at Extended Stay America. We are delighted to know that we were able to provide you with a comfortable and quiet stay. On behalf of everyone, we like to invite you to our property for another visit. Sincerely, Hotel Management
Blah Check in wasn’t great. I had to fill out two forms and meanwhile they still asked me the same questions as the forms. Front desk was talking about management in a negative light. Wasn’t listening to me when I gave answers such as not having a pet??!! Tried to charge me for a pet anyway. I prepaid and they tried charging me again. Facility smells like smoke all throughout and is not very nice.
Business response:
Thank you for staying at our hotel. We are sorry to know about your interaction with our front office associates at check-in. We will share your comments with our team to enhance our service level. We also apologize for the smoke smell you experienced. We will utilize your feedback for the smoke smell to enforce our no-smoking policy more effectively. We hope you will allow us to redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Appleton - Fox Cities
How is Extended Stay America - Appleton - Fox Cities rated?
Extended Stay America - Appleton - Fox Cities has a 3.6 star rating with 1,301 reviews.
When is Extended Stay America - Appleton - Fox Cities open?
Extended Stay America - Appleton - Fox Cities is open now. It will close tomorrow at 12:00 a.m.