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Extended Stay America - Appleton - Fox Cities
- Hotels
- Appleton, WI
About this business
Location details
4141 Boardwalk Ct., Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property overall had a smoke smell in the hallways and common areas. Floors were sticky and had some stains on bathroom counter upon check in. The included ‘breakfast’ was just coffee, muffins and granola bars
Business response:
Dear Kayla, We appreciate that you chose to stay with us and took the time to share your concerns. We are genuinely sorry that you experienced issues with the smell in the hallways, the cleanliness of your suite, and the limited breakfast options. We take all feedback seriously and will ensure that the necessary improvements are made to enhance the quality of our guest's experience. We hope that you will consider staying with us again, and we guarantee that our team will provide you with exceptional hospitality that meets an... read more
Convenient and friendly staff
Exhaust fan in bathroom did not work.
Business response:
Dear Wayne, Thank you for being our guest and for your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. Please accept our apology for the exhaust in the bathroom not working properly and for any frustration and inconvenience this may have caused. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
Place was ok, we stayed one night before a Packers game. Staff was friendly, just a little outdated, was clean.
I don’t like noise, you can hear the others bath stuff like a tube water, and toilet flush
Business response:
Dear Valeria, We understand your preference for a quieter environment. While some noise is beyond our control, we appreciate your understanding. We strive to make your stay as comfortable as possible, and your feedback is valuable. We hope you had an otherwise enjoyable stay, and we look forward to serving you again in the future.Sincerely,Hotel Management
Employees were helpful, all of the people seemed engaged
Business response:
Dear William, All of us at Extended Stay America are thrilled to know you loved your time with us! Thank you for sharing your generous compliments. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
We needed something fast and nearby. It worked
The desk person was not friendly. No ice machine on the property and no ice trays in room’s refrigerator.
Business response:
Dear Robin, Thank you for staying with us and for your review. We apologize for any inconvenience you faced with our staff's service and the lack of ice amenities. Your feedback is invaluable as we continuously strive to improve our services. Please know that we take your comments seriously and will address these concerns with our team to ensure a friendlier atmosphere and better amenities for our guests. We appreciate your patience and hope you will stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Appleton - Fox Cities
How is Extended Stay America - Appleton - Fox Cities rated?
Extended Stay America - Appleton - Fox Cities has a 4.2 star rating with 899 reviews.
When is Extended Stay America - Appleton - Fox Cities open?
Extended Stay America - Appleton - Fox Cities is open now. It will close tomorrow at 12:00 a.m.