Extended Stay America - Appleton - Fox Cities

Business response:

Dear Guest, Thank you for sharing your thoughts with us. We are sorry to hear that aspects of your stay did not meet your expectations. We understand how important it is for guests to feel comfortable and at ease, and we regret that the condition of your room and furnishings impacted your overall experience. Your feedback has been shared with our team as we continually look for ways to enhance guest experience. We always strive to create a more pleasant and welcoming environment, and we hope you will consider giving us anoth... read more

Business response:

Dear Guest, Thank you for sharing your feedback with fellow travelers. We are pleased you chose to stay with us while you were in town for a wedding. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We have noted your comments regarding the amenities and will share them with our team. It was our pleasure to host your visit at Extended Stay America, and we look forward to seeing you soon.Sincerely,Hotel Management 

Business response:

Dear Guest, We value your input and appreciate you choosing our hotel. Guest satisfaction is our priority, and we regret falling short of your expectations. Your comments regarding the waste basket and shampoo have been noted, and we will work with our team to find ways to improve. Our team is committed to enhancing guest experience, and your feedback is invaluable to us. We hope you will stay with us again in the future and allow us the opportunity to give you the flawless visit you deserve.Sincerely,Hotel Management 

Business response:

Dear Donnell, Thank you for your kind words! We are pleased you had a great experience at Extended Stay America. It’s terrific that our property met your expectations, and we genuinely appreciate your feedback. We look forward to welcoming you back soon for another enjoyable stay!Sincerely,Hotel Management