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Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
- Hotels
- Atlanta, GA
About this business
Location details
2225 Interstate N. Pkwy. W., Atlanta, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location, room needed repairs. Friendly staff, great location, however Every single lock in the room was broken, except for the chain lock. The smoke alarm also had been plastic wrapped. The room was clean but smelled very smoky.
Business response:
Dear Guest, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
My family and I loved the room. We would definitely like to stay again. The room was very clean and staff was great.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you and your family were impressed with the cleanliness of our accommodations and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Staff was great, But.... The staff was amazingly Friendly, at check in And check out. The room had dirty carpet, the floor in the kitchen and bathroom was very sticky, the shower curtain had mold on it. Nothing At All In The Kitchen. Nothing. No cups, plates or silver ware. I thought that was a bit odd since it's an extended stay..
Business response:
Linda, thank you for choosing to stay with us. We are sorry for the cleanliness issues you experienced while here and regret the inconvenience it caused. We will share your concerns with the housekeeping associates to ensure a better experience going forward. Kindly note, our brand standards require us to keep the kitchenware available at the front desk rather than leaving them in the suites. We will remind our staff to communicate this more clearly, moving forward. On a positive note, we are happy you liked our friendly sta... read more
Decent for $ Fine for what you pay. Safe location. Walkable to Suntrust Park. Room was a bit shabby. Slow internet. No kitchenware. Iron leaked rust onto my clothes. Front desk didn't apologize. Rather. Simply said ok, thanks. Weird.
Business response:
Thank you for being our guest. We are glad to read you found us to be a good value and liked our location. However, we are sorry for not meeting all of your expectations. Your concern regarding the iron and internet will be shared with our maintenance team so that they can take the necessary steps to ensure better experiences for our guests. Kindly note, as per our brand standard requirements, we keep the kitchenware and other in-room amenities at the front desk rather than leaving them in the rooms. We will be sure our fron... read more
Rooms were clean. Check in was easy. Staff was helpful. Very convenient location
Business response:
Thank you for choosing Extended Stay America. We are glad you liked our well-kept suites, friendly staff, and convenient location. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
A Quick Stay Excellent place for family!
Business response:
Rashan, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The property is near the baseball park and easy access to the freeway, which is what we wanted. There was a hide a bed for our grandson which worked out well. However, when we checked in we were not told that we needed sheets and blanket for it. When we got back from the baseball game at night we found no sheets on the bed and had to go down to get them.
Business response:
Lynn, thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to the baseball park and the highway. However, we understand your disappointment and frustration when you realized the sofa bed in your suite was not made up with linens, and you had to bring up linens and make the bed after a long tiring day. Due to various local city /health dept. codes, the sofa beds are not made up in advance and must be made at the time of use. We appreciate your ... read more
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
How is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy rated?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy has a 3.2 star rating with 2,415 reviews.
When is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy open?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy is open now. It will close tomorrow at 12:00 a.m.